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MailTecK & Customer Comms Group organizes a conference on the new GDPR as part of Insurance Week.
The presentations will address practical solutions for obtaining and managing explicit customer consent through multichannel communication processes. The event will be held on February 14 at IFEMA, Madrid. MailTecK & Customer Comms are organizing a conference entitled "Practical solutions for compliance with the RGPD", the new European data protection regulation that will become mandatory on [...]
The GDPR is just around the corner. What was discussed at our specialized day
On October 25, in Madrid, we lived a very special day very enriching about the practical application of the GDPR in organizations and their activity, regulations which comes into effect at the end of May 2018. Having enjoyed the great success of the event, we talked about the coming changes, for which companies should already [...]
We look forward to seeing you at our conference on practical compliance with the GDPR.
I'm sure you've heard of of the new European data protection regulation (GDPR).you will even know that, as of May 25 of next year, this regulation makes it mandatory to achieve the explicit consent of your customers for the use of their data, but... have you approached the project in your company? Its complexity and [...]
Rafael Tripero joins MailTecK as general manager
Tripero will drive the company's digital transformation and adapt the commercial strategy to the new multichannel electronic scenario. He will report directly to the group's CEO, Javier Echebarría. MailTecK, the firm specializing in personalized multichannel communication services, has appointed Rafael Tripero as CEO, reporting directly to the group's CEO, Javier Echebarría. Among its most relevant [...]
You have less than one year to get your customer’s express consent to use their data. Can we help you?
How do you relate to your customers? Do you send them communications using the contact information you collected without their express consent? In less than a year, everything will change. It's not something we think, it's what European Regulation 679/2106 (General Data Protection Regulation GDPR), in force since May 2016 and mandatory as of May [...]
If you don’t know your customer journey, you don’t know your customer. 4th Omnichannel 360º Communication Conference
If you have known for some time that you do not sell but If your customers buy from you and the customer experience is the focus of your business strategy, you can't miss our 4th Omnichannel Communication Conference, where we will analyze Customer Experience management with a 360º vision. Take a look at the program. [...]
See you at the Insurance World Challenges 2017 conference.
On June 15 and 16, we will participate in the event Insurance World Challenges 2017 an international conference of reference in the insurance sector. International experts will speak about how digital innovations open up new business opportunities, increase process efficiency and reduce costs. See the program here. Do you believe that technological innovation has produced [...]
Will you join us for our 4th Omnichannel Marketing Day?
On May 30, we will celebrate the 4th Omnichannel Marketing Conference in Barcelona. During the event we will have experts and professionals who will analyze how companies like yours have substantially improved their customers' experience using the omnichannel customer journey, with a 360º vision of their interaction. Are you in? Register here. We are privileged [...]
Leading or being led in the 21st century. XXI. See you at the 7th Congress of Communication and Marketing in the Insurance Sector?
Leading or being led in the 21st century? XXI? In an era of constant change this question takes on an essential meaning in any area of activity. Tomorrow, the most important players in the insurance sector will meet at the 7th Communication and Marketing Congress, organized by ICEA and in whose design and development MailTecK [...]
Conference on Customer Experience 360º at the Insurance Week organized by INESE
"What is customer experience?" This question was asked on several occasions by the speakers and attendees at the Customer Experience 360º conference organized by MailTecK & Customer Comms during the last Insurance Week, held at the end of February. The answers are varied, but one that rang out was: "What the customer experiences when interacting with a company or brand". And at a time when consumers have so much power that everything revolves around their needs, it seems clear that the customer experience must be 360º, show total consistency regardless of the time or device they choose to use, and include all stakeholders in its development.
MailTecK & Customer Comms have been included in the list of trusted electronic service providers of the Ministry of Industry, Energy and Tourism.
MailTecK & Customer Commswhich make up the MailComms group, have been included in the list of trusted electronic service providers by the Ministry of Industry, Energy and Tourism, the body that holds the ownership of the electronic office, in accordance with the requirements established by Law 59/2003 on electronic signatures. Thus, the company becomes an [...]
MailTecK & Customer Comms reinforce their presence at Insurance Week with a conference on Customer Experience 360º.
MailTecK & Customer Comms will be present at the Insurance Week, which will take place in Madrid from February 21 to 23, at the IFEMA North Convention Center. On Thursday 23rd at 12.00h, during the Customer Experience 360º conference, the integral management of the customer experience at every point of contact in their life cycle, [...]
Manage your omnichannel certified communications with a single provider
Customer Comms offers companies like yours the ability to to give legal value to communications, by any means or channel, both physical and digital. In this way, we will be able to certify communications you consider appropriate throughout the life cycle of your customer: contracting, renewal, contractual changes, claims... simplifying processes and saving costs. Due [...]
MailTecK and Customer Comms at INESE’s Insurance Week 2016.
A single provider for multichannel communications in the insurance industry. "We accompany you on the journey of digital transformation of communication with your customer throughout their entire lifecycle." Javier Echebarria CEO
Talking to your customers is not an option and MailtecK knows how to listen to them.
"Conversing with your customers is not an option and MailtecK knows how you can listen to them" our CEO, Javier Echebarría, tells us about the innovations presented by MailTecK and Customer Comms at Insurance Week. Meeting and conversing with customers is no longer an option for companies. We live in the era of personalization and [...]Te acompañamos en el camino de la transformación digital
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