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Communication solutions with legal value
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Digital wallets: the future EU Digital ID Wallet defined in eIDAS 2
As we told you in a previous article, eIDAS 2 offers the creation of a European digital wallet as one of its main new features. But the implementation of this tool is expected to be completed in 2026. Meanwhile, other solutions offer similar functionalities with the same legal assurance, compliance, security and privacy. This is the case of DNI Wallet, which we offer in our portfolio of services.
Certified omnichannel communications in the insurance industry
"Omnichannel communications at all stages of the customer lifecycle" means an exponential number of interactions. And when they occur in a hyper-regulated sector such as insurance, working with a partner that guarantees regulatory compliance is essential. One of the keys to achieving this, and to preventing difficulties, is certification.
We are about to enter the eIDAS 2 era and here’s what it means
The eIDAS 2 era is here. The final text is expected to be published in a little over a month and approximately 6 months later the member states will have to comply with the new requirements. But what is new compared to the original eIDAS? Here we explain them to you.
Digital and physical certified notices: international legal validity
Have you ever wondered how to send a certified notice abroad? In this article we talk about the international validity of reliable communications, physical and digital, including the burofax and certified email.
Reliable notifications by WhatsApp
In a world where digital technology has become deeply integrated into our daily lives, it is not surprising that applications such as WhatsApp have begun to be used in the realm of legal communications, including lease notifications. But is WhatsApp really a reliable medium for this type of communication? In this article, we will explore [...]
Validity of WhatsApp communications
In the digital era, instant messaging, and in particular WhatsApp, has become a fundamental communication tool. Its use transcends the personal and often ventures into the legal arena, where messages can be considered as evidence in trials. In this article, we will explore how the validity and authenticity of WhatsApp messages can be proven in [...]
Welcome to the era of certified communications and electronic contracting via WhatsApp.
Today, WhatsApp is the conversational channel par excellence. And from MailComms Group we offer you to adapt it to the activity of your company to turn the app into a powerful solution for certified communications and electronic contracting, with full legal validity and without leaving WhatsApp. We tell you all about it in this post.
What is document authentication?
The document authentication is a process that is carried out in order to ensure that the information contained in the document is valid and authentic, i.e. it is a process that verifies that the document has not been modified and/or altered and is signed by an authorized representative. In this article we will explain why [...]
Limitation clauses in insurance contracts
Good practice in relation to limiting clauses in insurance contracts guarantees the rights of the insured to receive correct information, protects insurers and can make the difference in the event of litigation.
What is the difference between electronic signature and digital signature?
Digitization has transformed the way we conduct our daily business, including the way we sign documents. Digital signatures and electronic signatures have become key tools to guarantee the security and authenticity of documents in the digital world. In this article, we will explore the differences between digital signatures and electronic signatures, and understand what they [...]
Technology as an ally for digital inclusion
Do you know the human insurance concept? With us you will hear it a lot. And have you heard about digital exclusion and inclusion? Well-designed technology offers opportunities to humanize the digital age. At MailComms we do our best to generate them. We invite you to read how.
What is KYC: do you know all the advantages?
KYC is an acronym that literally means "know your customer". In the content you can read below we tell you more about it, why it can be important for your company, how it helps you in regulatory compliance and how it benefits you, beyond avoiding heavy penalties if you do not have it under control.
Seniors have an average of 2.64 insurances and our tools allow you to offer them the confidence they demand.
The elderly are important users for the insurance sector (96% have some product contracted), and also a challenge of integration in a highly digitalized world. Our solutions offer valuable features to overcome the main barriers posed by seniors and do so through technology, user experience, combination of digital and physical channels and trust generation.
Types of electronic signature: know the differences and which one is right for you
The use of electronic signatures, in any of its modalities, has become widespread and standardized in recent years. In this content you will learn about the types of firms, their similarities and differences, the legislation that regulates them and how to choose the right system and the best supplier.
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