CONTACT

CERTIFIED NOTIFICATIONS

Postal online burofax

Certified Email

Certified SMS

Certified web publications

Certified WhatsApp

ELECTRONIC CONTRACTING

Electronic signature

Virtual Signature Virtual Room

CERTIFIED DIGITAL IDENTIFICATION

Verification

Authentication

DNI Wallet

Videoidentification

COMPLIANCE SOLUTIONS

GDPR – Consent Management

IDD Regulations

Digitization of ADR processes

REGTECH PLATFORMS

CertySign

PostaMail

OneSpan

TRANSACTIONAL

Transpromo

Dynamic communications

E-Invoice

Archiving

MARKETING

Direct and promotional marketing

Personalized videos

SERVICES

Customer Communications Management

Data Quality

Data Analytics

Tech-Agency

Document digitization

Printing and finishing

OMNICHANNEL PLATFORMS

Communicalia

Quadient

MailShop PHYGITAL

ABOUT OUR COMPANY

MailComms Group

Team

Certifications

Sustainability

Alliances

Sectors

Events

Mailcomms Group > Technological Platforms

Technologies for an end-to-end customer experience

TECHNOLOGY PLATFORMS

Contact a specialist
Plataformas Tecnológicas

CUSTOMER EXPERIENCE

Customer Relationship Management (CRM)

Salesforce

Salesforce

The (CRM) orchestrator of your Sales, Marketing (Marketing Cloud) and Customer Service (Service) areas integrated with technologies:

  • (CCM-Customer Communications Management) of Transactional and Marketing Communications Management and,
  • (CAM-Customer Agreement Management) for the management of customer agreements.

Applying advanced analytics with Artificial Intelligence in all processes to obtain a 360-degree view of each customer and further personalize their interactions.

Improve the effectiveness of your communications and manage agreements efficiently. With legal value if you need it and guaranteed regulatory compliance.

More information

RegTech Platforms

Customer Agreement Management (CAM)

CertySign

Certified communications and interactions, personalized and with the look & feel of your company. Security and legal reliability in your relationship with customers, suppliers and employees. Integrated electronic signature for contracting or agreement management (eIDAS) or consent management (RGPD). Electronic identification, authentication and validation.

More information

PostaMail

Management of digitized postal items through a virtual post office on your computer. Integrated mailing with Correos and other courier services, with full traceability and cost control. It includes notifications that require legal authenticity such as bureaufaxes and registered letters.

More information

Onespan

International electronic signature process capable of sealing the acceptance of an agreement or a complex commercial or financial transaction quickly and economically with the intervention of multiple signatories, and even advisors, in a virtual room.

More information

Omnichannel platforms

Customer Communication Management (CCM)

Communicalia

Omnichannel communications with your customers centralized in a single CCM platform and adaptable to the needs of your company. Design, generation, distribution and management of omnichannel communications, with behavioral analysis for data optimization and new communication strategies.

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Quadient

The ultimate digital experience for your customer. Interactive and personalized omnichannel communications. Customer Communications Management (CCM) available to all your departments in SaaS mode. Suite for customer journey mapping.

More information

MailShop Phygital

Web portal to centralize, in a single environment, the production and delivery of personalized multichannel communications (digital and physical), and the manufacture and supply of graphic and merchandising materials.

More information

4 WAYS TO WORK WITH THE PLATFORMS

API

API
Connect with our programming interface in a simple way and you will have all the capabilities of our platform integrated with your systems. In our integrator portal you will find all the technical documentation necessary for your technology team to undertake integrations in a fast and agile way.
MORE INFORMATION >

SFTP

SFTP
Securely transfer your files to our platform with your customers’ information for mass mailings without the need for integrations.

WEB FRONT

WEB FRONT
Web access, customized with your corporate image so you can send, trace and download the certifications associated with your communications or transactions sent from the platform.

Salesforce native connector

Salesforce Native Connector
360-degree customer view completed: Includes ordinary and reliable transactions and communications via postal and electronic channels in Salesforce with our native connector.
Salesforce connected