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Towards zero waste. What does this certification mean at the operational level?
This will ring a bell because it's not the first time we've said it. For us, certifications are not an end in themselves but a means to learn, to do and to find points of improvement with which to progress. Towards Zero Waste, which we have just achieved, is a perfect example of this, and we explain why in this article.Towards Zero Waste. What does this certification mean?
Towards Zero Waste certification offers benefits at all levels: for the planet, for society and for companies in all sectors that have obtained it. And these benefits are not only environmental, but also economic (cost reduction due to process optimization, extra income, guarantee against penalties...), reputational or access to new business opportunities. Do you want to know more?Raul Cobles joins our team as Unified Comms COO
A few days ago we told you, with all the excitement, about the incorporation of Manuel Lopez Paya to MailComms Group as CEO of Unified Comms, our boutique company for the Salesforce practice. And now we announce that another Salesforce expert, Raul Cobles Montes, joins us as Chief Operating Office of the company. Welcome, Raul!Manuel López Paya to lead Unified Comms from its general management position
Often exciting news does not come on its own. This is the case. We told you recently that MailComms Group has grown with the launch of Unified Comms, a boutique company for the Salesforce practice. And today we would like to announce the incorporation of Manuel López Paya to our team, as general manager of this new company. First things first: Welcome to the group, Manuel!Communication solutions with legal value
The “crucial” role of the qualified service provider in cyber risk management for companies
A qualified and trusted e-service provider is an essential partner for every company when it comes to managing its cybersecurity-related risks. But this collaboration can also be defined in terms of accountability, trust and agility. We tell you more details in this article.Is a WhatsApp message legally valid?
If you as a company use certified WhatsApp with customers, suppliers or employees, your communications will have probative value in case of litigation. We tell you how to get it and its legal basis.Digital wallets: the future EU Digital ID Wallet defined in eIDAS 2
As we told you in a previous article, eIDAS 2 offers the creation of a European digital wallet as one of its main new features. But the implementation of this tool is expected to be completed in 2026. Meanwhile, other solutions offer similar functionalities with the same legal assurance, compliance, security and privacy. This is the case of DNI Wallet, which we offer in our portfolio of services.Certified omnichannel communications in the insurance industry
"Omnichannel communications at all stages of the customer lifecycle" means an exponential number of interactions. And when they occur in a hyper-regulated sector such as insurance, working with a partner that guarantees regulatory compliance is essential. One of the keys to achieving this, and to preventing difficulties, is certification.Electronic signature
How does the electronic signature help the insurance industry?
The insurance industry has traditionally been surrounded by a vast amount of paperwork and manual procedures that consume time, delay responses to customers (negative user experience) and generate maintenance costs. With the advent of the digital era, companies in the sector have found the opportunity to apply a disruptive change in their day-to-day operations thanks [...]How to recover an electronic signature certificate, step by step
Have you lost your digital certificate or electronic signature? Don't worry, in this article we will show you how to recover it quickly and renew your electronic signature. Working with an electronic certificate is essential to carry out procedures in a secure and legal manner. Read on to get all the information you need! How [...]Electronic signature in Word: how to add it?
In this article you will learn how to add and remove electronic signatures in Word, Excel or PowerPoint, the main programs of the Microsoft 365 suite. Electronic signatures are a secure and reliable way to authenticate and protect your electronic documents. Plus, we'll show you how to draw a signature in Word and more. Read [...]130 Spanish insurance companies will be able to e-sign with CertySign through CIMA
We have been approved by TIREA to integrate our electronic signature services in the CIMA platform (Connectivity, Innovation and Services for Insurance Mediation), a platform used daily by 130 Spanish insurance companies. This means that thousands of professionals will be able to easily choose CertySign to launch their electronic signature processes. We tell you more in this post.Burofax
Burofax not delivered by absentee: Legal effects
The burofax is a fundamental tool to guarantee the validity and security of legal communications. However, sometimes it may happen that the addressee does not receive the bureaufax due to his own negligence or refusal to accept it. In this article, we will explore the legal effects of a burofax not delivered due to the [...]How to write a burofax?
How to write and send a bureaufax effectively? The burofax is a legal document used to send important communications in a reliable manner. Its main advantage is that it provides proof of sending and receiving, which makes it a safe and reliable option for sending legal notices, summons or any other type of correspondence that [...]Model of Burofax for claims
Do you need to send a burofax and don't know how to write it? In this post we explain everything and we leave you several burofax templates to download for free. What is a burofax? A bureaufax is a postal service that allows sending documents in a reliable way, that is to say, with legal [...]Burofax: What is it and what is it for?
The sending of burofax is a service used to send documents urgently and certify its content, sender, addressee and date of sending. It is a safe option to ensure that the communication reaches its addressee and to have a reliable proof of it. Below, we will answer the most frequently asked questions about the burofax. [...]Omnichannel communication solutions
The Madrid City Council’s IT department chooses MailTecK for one of its postal communications services.
The local administration awarded us the contract mainly because of the qualitative aspects of our proposal, summarized in concepts such as quality, continuity, security, privacy, sustainability and our state-of-the-art equipment.Choose savings, security and user experience with our document digitalization
Digitization and digital document management facilitates the day-to-day running of your business and that of your employees, customers and suppliers. In addition, it provides you with significant cost savings and security by storing invoices, contracts, statements and other documents in a secure environment, with all the legal guarantees.We help you comply with the Crea y Crece Law, which obliges you to use electronic invoicing.
Electronic invoicing will soon be mandatory for companies and freelancers, just as it is now for transactions with public administrations. The change is accompanied by an aid program for digital transformation. And it offers a number of important benefits for companies, in addition to a series of obligations. At MailTecK & Customer Comms, as a technology partner, we can accompany you in the process. Find, in this article, all the keys.Our participation in FACe allows us to manage your company’s electronic invoices with the Administration.
In this post you will learn about the great benefits of working with a partner that is part of the list of FACe electronic invoicing service providers (general point of entry of invoices of the General State Administration), as well as the advantages offered by our e-Invoicing solution to carry out transactions with the Administration.Te acompañamos en el camino de la transformación digital
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