Certified Email

Certified electronic notification, by email, with probative value.

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Send certified emails quickly, efficiently and securely

This solution offers you the possibility to send reliable communications via email and enjoy all the advantages of a 100% digital channel, such as immediacy of delivery, cost savings and real-time tracking.

Through our platform
platform, you can custom design an email communication according to the level of reliability you need. Thus, you can establish processes to identify the sender and recipient and certify receipt, acceptance and rejection, always with full traceability.

Our ability to manage multichannel communication processes allows our customers to choose the delivery channel and also the possible combinations between different channels. In this way, if after several attempts the user does not receive the email, we could automate a communication by
certified SMS
or by
online burofax
through the postal channel.

With the legal guarantee of a qualified service provider you can trust.

Certified emails sent through our platforms acquire probative value: we are a qualified provider of electronic trust services in the form of certified electronic delivery, according to eIDAS.

Customer Comms Certified Email Features

Easy integration.

Within the systems managed by the company: ERP, CRM, ECM…

Multichannel delivery.

If the email is not received, a postal or sms can be automated.

Safe custody of evidence.

During the time required by the client or as established by law.


Both the communication process and the content, with time stamps.

Benefits of Customer Comms certified email

  • Time and cost savings.
  • Simplified preparation and distribution.
  • High levels of reliability.
  • Reduction of paper use and carbon footprint.
  • It respects the image and sender of the brand.
  • Increase open rates by personalizing the message.
  • It has a native Salesforce connector.

Do you want to switch to certified electronic notifications, by email, with full probative value?

Contact a specialist