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Part 3: Combining the Best of Both Worlds: A Hybrid Strategy for Digital and Paper Communications
This article is the third and last of our monograph "Digital and paper communications. Everything you need to know to compare and combine them" in which we have been analyzing and comparing both types of communications, with emphasis on maximizing the advantages of each medium with responsibility towards people and the environment. You can read [...]
Part 2: Communication on Paper. The advantages of traditional media.
This post is the second in our monograph entitled "Digital and paper communications. Everything you need to know to compare and combine them" in which we analyze and compare both types of communications, with special emphasis on maximizing the advantages of each medium in a responsible way with people and the environment. You can read [...]
Part 1: The Revolution brought about by digital communication
In today's dynamic communication landscape, companies often face the dilemma of choosing between the immediacy and efficiency of digital channels or the tangibility and formality of paper. Another relevant factor in this dilemma is how to make responsible and sustainable use of both types of communication. In certain sectors, such as banking and insurance, where [...]
Single view, total trust: certified communications within the Salesforce ecosystem
In a world where interactions with clients multiply through channels, moments and formats, the great challenge is no longer just to communicate, but to centralize and give meaning to all these communications. Customer trust is not only built through the message, but also through the consistency, traceability and legal backing of each interaction. And this [...]Communication solutions with legal value
When is it mandatory to use a certified email in the company?
Table of Contents Situations in which it is mandatory or advisable to use certified email in companies Tips for implementing a certified email system in companies Frequently asked questions on the use of certified email in companies When talking about important communications in organizations, it is not enough to rely on a simple "mail sent". [...]
Digitization of legal communications in insurance companies: How companies can optimize their processes
Table of Contents The importance of digitization in legal communications in the insurance industry How can digitalization optimize processes in insurance companies? Use cases of digitization of legal communications in insurance companies How to implement digitization of legal communications in an insurance company Frequently asked questions on the digitization of legal communications in the insurance [...]
Certified email and enterprise scanning: the key to secure document management
Table of Contents The role of certified email in the digital transformation of companies How certified email improves document management Advantages of integrating certified email into digital business processes Frequently asked questions about certified email and enterprise scanning for secure document management The digitization of communications is the main protagonist of the business transformation of [...]
Certified email vs. other means of notification: cost and effectiveness analysis
Table of Contents What is certified email and how does it differ from other means of notification? Cost analysis: certified email vs. physical notifications and other channels Benefits of certified email to streamline processes and improve results Frequently asked questions on costs, effectiveness and use of certified email vs. other means of notification It is [...]Electronic signature
Mandatory electronic signature in appraisal reports as of August 12: what the new regulations require and how to comply with them easily
Table of Contents What does the new Order regulate? Obligated parties: who must sign electronically? How is an appraisal report prepared and who must sign it? Who must electronically sign the report? Why is the electronic signature so relevant? How can we help you? Conclusion Last June 12, Order ECM/599/2025 was published in the BOE, [...]
What type of electronic signature do I need for my business processes?
Table of Contents Types of electronic signature: how do they differ? More safety, more friction (and how to avoid it) How to choose the type of firm according to your business process? Identification: the key to a valid signature Multichannel: sign wherever you are Find a supplier that suits you In a nutshell Today, signing [...]
Case Study: Signing of policies via WhatsApp Certified
Improved customer experience and full regulatory compliance: signing of policies via WhatsApp, with agility and legal guarantee.
How does the electronic signature help the insurance industry?
The insurance industry has traditionally been surrounded by a vast amount of paperwork and manual procedures that consume time, delay responses to customers (negative user experience) and generate maintenance costs. With the arrival of the digital era, companies in the sector have found the opportunity to implement a disruptive change in their day-to-day operations thanks [...]Burofax
Strategies to offer transparency in your company’s legal notifications with online burofaxes
Table of Contents The importance of transparency in corporate legal notices Benefits of transparent customer and supplier relationship management How does the postal burofax sent digitally guarantee transparency in legal notifications? Online bureaufax applications in the transparency of legal communications Frequently asked questions about the online burofax to provide transparency in legal notices in companies [...]
How to send a burofax?
Table of Contents What is a burofax and how does it work? Advantages of using a bureaufax service for business communications What types of documents can be sent by burofax? Steps to send a burofax to a company Can a burofax be rejected? Legal and juridical considerations in sending a bureaufax Are there alternative mailing [...]
Differences between certified email and online postal burofax for companies
Table of Contents What is a certified email? What is an online postal burofax? Comparison between certified email and online postal burofax What is the best option for your company? Frequently asked questions on the differences between certified email and online bureaufax When it comes to communications with legal value, many companies are faced with [...]
Benefits of using certified email in the financial sector
Table of Contents Importance of certified email in the financial sector Benefits of using certified email in the financial sector Use cases of certified email in the financial sector How to implement certified email in a financial company Frequently asked questions about the benefits of certified email in the financial sector It is no secret [...]Omnichannel communication solutions
How to integrate your physical and digital campaigns for an effective omnichannel strategy
Table of Contents What is an omnichannel strategy and why is it key to direct and promotional marketing? Advantages of combining physical and digital campaigns in direct marketing How to design an integrated plan for physical and digital campaigns Frequently asked questions about integrating physical and digital campaigns for an omnichannel strategy. One of the [...]
Online and offline marketing: Comparison, benefits and examples
Table of Contents What is online marketing? What is offline marketing? Differences between online and offline marketing Benefits of offline and online marketing Online and offline marketing examples and strategies How to create an online and offline marketing strategy Frequently Asked Questions Online and offline marketing are two essential strategic approaches in the promotion of [...]
Effective multichannel marketing strategies for businesses
Table of Contents What is multichannel marketing? Multichannel vs. omnichannel marketing: key differences How to design a successful multichannel strategy Advantages of implementing a multichannel marketing system Benefits of multichannel strategies for companies Common mistakes in multichannel campaigns and how to avoid them Key tools for multichannel digital marketing success Frequently Asked Questions Do you [...]
What is direct marketing? Types, strategies and effective tools
OneSpan, MailTecK & Customer Comms' e-signature provider, regularly hosts webcasts on topics such as e-signatures, digital identity verification and best practices in digital security. Whether you are just starting to digitize the customer journey or you are on the road to full automation, incorporating e-signatures is an essential strategy, here's why.Te acompañamos en el camino de la transformación digital
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