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Part 1: The Revolution brought about by digital communication
In today's dynamic communication landscape, companies often face the dilemma of choosing between the immediacy and efficiency of digital channels or the tangibility and formality of paper. Another relevant factor in this dilemma is how to make responsible and sustainable use of both types of communication. In certain sectors, such as banking and insurance, where [...]
Single view, total trust: certified communications within the Salesforce ecosystem
In a world where interactions with clients multiply through channels, moments and formats, the great challenge is no longer just to communicate, but to centralize and give meaning to all these communications. Customer trust is not only built through the message, but also through the consistency, traceability and legal backing of each interaction. And this [...]
EcoVadis: transparency and commitment to provide you with greater confidence
In a context where sustainability and social responsibility are key factors in choosing who to work with, having an independent assessment such as EcoVadis makes all the difference. This platform allows you to compare companies based on their environmental and social performance, making it easier for you to make more informed, confident decisions that are aligned with your values.
Our sustainable performance accredited by two of the main environmental certificates.
We have obtained the Zero Waste certificate in 2024, i.e., a higher level than the one we already had, and we have updated the AENOR calculated Carbon Footprint accreditation, in its three scopes. We tell you what both mean and the benefits that the two certificates offer to companies and the planet.Communication solutions with legal value
Online and offline marketing: Comparison, benefits and examples
Table of Contents What is online marketing? What is offline marketing? Differences between online and offline marketing Benefits of offline and online marketing Online and offline marketing examples and strategies How to create an online and offline marketing strategy Frequently Asked Questions Online and offline marketing are two essential strategic approaches in the promotion of [...]
Certified communications make a difference in HR management.
Make your company more flexible, compliant, cost-saving and attractive as an employer brand with the digitization of labor relations through certified communications.
How to automate legal notices by certified email in companies
Table of Contents What is a certified email and why is it important for legal notices? Types of legal notices that can be automated Steps to automate legal notices by certified email Benefits of automating legal notices by certified email Frequently asked questions about automating legal notices by certified email In these digital times, a [...]
What evidentiary value does a certified email have for a company in a lawsuit?
Table of Contents Does a certified email have legal validity in a lawsuit? Elements that reinforce the probative value of a certified email Cases in which a certified email has high probative value Tips to reinforce the evidentiary value of a certified email Frequently asked questions about the legal value of certified email in lawsuits [...]Electronic signature
What type of electronic signature do I need for my business processes?
Table of Contents Types of electronic signature: how do they differ? More safety, more friction (and how to avoid it) How to choose the type of firm according to your business process? Identification: the key to a valid signature Multichannel: sign wherever you are Find a supplier that suits you In a nutshell Today, signing [...]
Case Study: Signing of policies via WhatsApp Certified
Improved customer experience and full regulatory compliance: signing of policies via WhatsApp, with agility and legal guarantee.
How does the electronic signature help the insurance industry?
The insurance industry has traditionally been surrounded by a vast amount of paperwork and manual procedures that consume time, delay responses to customers (negative user experience) and generate maintenance costs. With the advent of the digital era, companies in the sector have found the opportunity to apply a disruptive change in their day-to-day operations thanks [...]
Eleia Case Study: Legal e-contracting through Salesforce.
SUCCESS CASE Eleia Energía is a subsidiary of Cobra, a business group with more than 70 years of experience in the promotion, construction and operation of energy and industrial plants that operates to bring value to the national and international market in terms of new commercialization and energy management models. Eleia Energía's marketing model is [...]Burofax
Differences between certified email and online postal burofax for companies
Table of Contents What is a certified email? What is an online postal burofax? Comparison between certified email and online postal burofax What is the best option for your company? Frequently asked questions on the differences between certified email and online bureaufax When it comes to communications with legal value, many companies are faced with [...]
Benefits of using certified email in the financial sector
Table of Contents Importance of certified email in the financial sector Benefits of using certified email in the financial sector Use cases of certified email in the financial sector How to implement certified email in a financial company Frequently asked questions about the benefits of certified email in the financial sector It is no secret [...]
Online postal burofax in personnel management: certified notifications of dismissals and sanctions
Table of Contents Importance of the online postal bureaufax in labor relations Use of the online postal burofax in labor notifications Benefits of using an online postal bureaufax in personnel management Strategies for implementing the online burofax in personnel management Legal considerations when using online postal bureaufax for dismissals and penalties Frequently asked questions about [...]
Difference between online postal bureaufax and electronic bureaufax
Table of Contents What is an online postal burofax? What is an electronic bureaufax? Online postal bureaufax vs. electronic bureaufax: What is the difference? Frequently asked questions on the differences between online and electronic postal bureaufaxes When it comes to sending certified communications from a company, it is common to have doubts about which type [...]Omnichannel communication solutions
Effective multichannel marketing strategies for businesses
Table of Contents What is multichannel marketing? Multichannel vs. omnichannel marketing: key differences How to design a successful multichannel strategy Advantages of implementing a multichannel marketing system Benefits of multichannel strategies for companies Common mistakes in multichannel campaigns and how to avoid them Key tools for multichannel digital marketing success Frequently Asked Questions Do you [...]
What is direct marketing? Types, strategies and effective tools
OneSpan, MailTecK & Customer Comms' e-signature provider, regularly hosts webcasts on topics such as e-signatures, digital identity verification and best practices in digital security. Whether you are just starting to digitize the customer journey or you are on the road to full automation, incorporating e-signatures is an essential strategy, here's why.
Digital onboarding: The new era of digital transformation
Table of Contents What is digital onboarding and how does it work? Digital Onboarding in Human Resources: A Paradigm Shift Examples of digital onboarding in companies Best practices and tools for the digital management of onboarding Creation of a successful digital onboarding plan Digital Onboarding: what advantages does it offer over traditional onboarding? When the [...]
What happens if I receive a burofax from the court: Consequences and how to act
OneSpan, MailTecK & Customer Comms' e-signature provider, regularly hosts webcasts on topics such as e-signatures, digital identity verification and best practices in digital security. Whether you are just starting to digitize the customer journey or you are on the road to full automation, incorporating e-signatures is an essential strategy, here's why.Te acompañamos en el camino de la transformación digital
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