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Darío Estévez joins our team as an Architecture and Systems consultant for insurance companies.
Darío brings 16 years of experience as a project manager for the digital transformation of companies in the insurance sector, especially in areas dedicated to document management.
MailComms Group has completed the Sustainable Supplier Training Program.
In 2024, we participated in the second edition of this Training Program, promoted by the UN Global Compact, together with 3,400 other supplier companies that are part of the supply chains. The third edition of the program will begin shortly.
Insurance Week 2025: Regulation, innovation and new ways of understanding and dealing with customer relationships
Regulation, innovation and customer relations were the main themes of our session at INESE's recently held Insurance Week 2025. Here is a chronicle of what happened.
MailTecK strengthens its Board of Directors with the incorporation of Duarte Conceição
At MailTecK, innovation and strategy are key to our growth. That is why we are delighted to announce that Duarte Conceição, currently CEO of Contisystems, is joining our Board of Directors. His incorporation reinforces our commitment to digital transformation and internationalization. With more than 20 years of experience in technology and business leadership, Duarte has [...]Communication solutions with legal value
How to provide e-mails as evidence in legal proceedings? Guide for companies
When a company must face a legal dispute, the collection and proper presentation of certain backups is crucial. One of the most frequent queries is how to provide emails as evidence in a legal proceeding, as email is nowadays a key medium for both internal and external business communication. If you need to know the [...]
Ordinary vs. certified mail: Key differences and which one to choose for your company
Table of Contents What is ordinary mail? What is registered mail? Differences between regular and registered mail When to choose regular or registered mail? Alternatives to traditional mail: digitization of postal items and legal validity Frequently Asked Questions Understanding the difference between regular and certified mail is essential, especially when they are to be used [...]
The new Mediation Law will require proof of attempts to negotiate before filing a lawsuit
The new Mediation Law will enter into force on April 3 and will force conciliation or negotiation processes to take place before going to trial for matters relating to certain issues. The accreditation of the mediation attempt, through the appropriate reliable means, is a very relevant issue in this context.
Are e-mail communications legally valid?
Table of Contents Is an email legally valid? Factors that determine the legal validity of an email Solutions that increase the legal validity of an email Advantages of using legally valid electronic communications Limitations of electronic communications in the legal environment How to ensure the legal validity of an e-mail? Frequently Asked Questions E-mail is [...]Electronic signature
How does the electronic signature help the insurance industry?
The insurance industry has traditionally been surrounded by a vast amount of paperwork and manual procedures that consume time, delay responses to customers (negative user experience) and generate maintenance costs. With the advent of the digital era, companies in the sector have found the opportunity to apply a disruptive change in their day-to-day operations thanks [...]
How to recover an electronic signature certificate, step by step
Have you lost your digital certificate or electronic signature? Don't worry, in this article we will show you how to recover it quickly and renew your electronic signature. Working with an electronic certificate is essential to carry out procedures in a secure and legal manner. Read on to get all the information you need! How [...]
Electronic signature in Word: how to add it?
In this article you will learn how to add and remove electronic signatures in Word, Excel or PowerPoint, the main programs of the Microsoft 365 suite. Electronic signatures are a secure and reliable way to authenticate and protect your electronic documents. Plus, we'll show you how to draw a signature in Word and more. Read [...]
130 Spanish insurance companies will be able to e-sign with CertySign through CIMA
We have been approved by TIREA to integrate our electronic signature services in the CIMA platform (Connectivity, Innovation and Services for Insurance Mediation), a platform used daily by 130 Spanish insurance companies. This means that thousands of professionals will be able to easily choose CertySign to launch their electronic signature processes. We tell you more in this post.Burofax
How to improve the traceability of sensitive documents with burofax
Table of Contents Common challenges in the traceability of sensitive documents in enterprises How online bureaufax ensures traceability of sensitive documents Benefits of using bureaufax for document traceability Frequently Asked Questions In the business environment, the control of important documents is essential, as the lack of clear traceability can lead to legal problems, delays and [...]
Online postal bureaufax: a useful tool for your company in insurance claims
When faced with an insurance claim, a formal and legally valid communication becomes essential to ensure that claims are dealt with in a timely manner. To this end, the use of the postal online burofax for insurance claims is an efficient and accessible option. Below, we will discuss this practical solution for companies that want [...]
How to claim an unpaid invoice in your company? Procedures and strategies to manage them
When a customer does not pay an invoice within the agreed term, a situation arises that can generate financial and operational complications for any business. For this reason, knowing how to claim an unpaid invoice effectively and with legal support is essential to ensure collection. If you want to know how to claim invoices in [...]
Claim form for your company’s home insurance: Steps to follow and some advice
When a home loss occurs, knowing what steps to take to claim from the insurer is critical. This is where having a home insurance claim form can make the process quick and easy, rather than a frustrating experience. If your company manages insurance or you need to guarantee the legal validity of your clients' claims, [...]Omnichannel communication solutions
Effective multichannel marketing strategies for businesses
Table of Contents What is multichannel marketing? Multichannel vs. omnichannel marketing: key differences How to design a successful multichannel strategy Advantages of implementing a multichannel marketing system Benefits of multichannel strategies for companies Common mistakes in multichannel campaigns and how to avoid them Key tools for multichannel digital marketing success Frequently Asked Questions Do you [...]
What is direct marketing? Types, strategies and effective tools
OneSpan, MailTecK & Customer Comms' e-signature provider, regularly hosts webcasts on topics such as e-signatures, digital identity verification and best practices in digital security. Whether you are just starting to digitize the customer journey or you are on the road to full automation, incorporating e-signatures is an essential strategy, here's why.
Digital onboarding: The new era of digital transformation
Table of Contents What is digital onboarding and how does it work? Digital Onboarding in Human Resources: A Paradigm Shift Examples of digital onboarding in companies Best practices and tools for the digital management of onboarding Creation of a successful digital onboarding plan Digital Onboarding: what advantages does it offer over traditional onboarding? When the [...]
What happens if I receive a burofax from the court: Consequences and how to act
Table of Contents Understanding the burofax from the court Legal characteristics of the burofax Reasons for receiving a burofax from the court Legal repercussions of ignoring a court bureaufax What to do when you receive a burofax from the court Possible consequences of not responding to the burofax Importance of timely legal advice Recommended procedures [...]Te acompañamos en el camino de la transformación digital
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