How to send a burofax to a company: complete guide in Spain

El burofax es un servicio postal ofrecido por varias empresas en España para enviar y recibir documentos importantes de forma segura. Permite garantizar la constancia de envío y recepción. En este artículo, te explicaremos de forma sencilla cómo enviar un burofax a una empresa paso a paso, los servicios adicionales que ofrecen los operadores, los plazos de entrega y las consideraciones legales. También encontrarás preguntas frecuentes y recursos de ayuda relacionados con el burofax.

El burofax es un servicio que  permite enviar documentos importantes de manera segura y garantizada y transformar las comunicaciones de una empresa con eficiencia y garantía legal. Se trata de una opción eficiente y fiable para cualquier empresa o particular que necesite comunicarse de forma fehaciente y legalmente válida con otras personas físicas o jurídicas especialmente cuando la comunicación por vía convencional resulta insuficiente.

El funcionamiento del burofax se basa en la constancia de envío y recepción de información y documentos, lo que lo convierte en un medio de comunicación con valor probatorio en caso de controversia futura. Cuando se envía un burofax, se obtiene un comprobante que certifica que el documento ha sido enviado y entregado al destinatario.

El proceso de envío de un burofax a una empresa es sencillo. Primero, es necesario registrar y crear una cuenta en la oficina online del operador del servicio seleccionado, desde donde se gestionará el envío. Luego, se prepara el burofax mediante la creación de una caratula y la generación de un archivo en formato PDF que contiene el documento que se va a enviar. También puedes optar por una empresa especializada para gestionar el envío, como el grupo MailComms, que facilita la gestión y extrema la garantía de fehaciencia legal.

Una vez que se ha preparado el burofax se puede optar por varias modalidades de envío, que varían en función del proveedor del servicio. Esto incluye la digitalización del envío de burofaxes postales en departamentos legales y financieros, entre otros, para ganar eficiencia en sus actividades diarias.

Es importante tener en cuenta que el burofax ofrece garantías legales y jurídicas. Su validez como medio de comunicación fehaciente está respaldada legalmente, lo que lo convierte en una opción confiable en situaciones laborales, reclamaciones empresariales y otros contextos legales. Además, el burofax juega un importante papel en la gestión del cumplimiento normativo de cualquier empresa.

The bureaufax offers numerous advantages and guarantees in business-to-business communication, ensuring the security and registration of sending and receiving important documents. The main advantages and guarantees offered by this service are detailed below:

• The burofax provides the guarantee that the document sent will be delivered securely to the company or person to whom it is addressed.
• In addition, a proof of sending is generated that records the date and time of sending, thus verifying that the document has been sent correctly.
• In addition, an acknowledgement of receipt or certified copy is obtained confirming receipt of the bureaufax by the company, which is essential to generate legal proof.

• The burofax has full legal validity as a reliable means of communication, since it complies with the legal requirements established for the notification of important documents.
• This service is recognized by the courts and can be used as evidence in the event of litigation or legal disputes, providing legal certainty to companies.

• The burofax allows to speed up the communication between companies by guaranteeing delivery within a certain period of time. For domestic shipments, the minimum delivery time is 1 day.
• In case of delays attributable to the service provider, some of them offer financial compensation, which ensures timely and efficient communication and provides confidence.

• Providers of this type of service offer additional services for the sending of bureaufaxes, such as electronic proof of delivery (PEE). This is a certified proof of delivery with electronic signature and time stamp and is the additional guarantee that this type of communication offers in terms of security and evidence of receipt.
• You can also request the receipt advice service, which provides written confirmation of delivery, and the certified acknowledgement of receipt, which verifies the contents of the shipment.

Antes de poder enviar un burofax a una empresa o particular , es necesario registrarse y crear una cuenta en la oficina virtual de uno de los proveedores que prestan este servicio en España.  Una vez que hayas creado tu cuenta, podrás acceder a todas las funcionalidades necesarias para enviar tu burofax de forma segura y eficiente. En nuestra página web te contamos con más detalle cómo funciona este proceso con nuestro servicio de burofax online.

Once registered and inside the sending portal, it is important to prepare the burofax correctly. You must complete the free cover sheet provided by the supplier, which will include sender, recipient and other relevant details. In addition, you will need to create a PDF file containing the content of the burofax you wish to send.

Providers offer a variety of additional services that can enhance the experience and security when sending a bureaufax to a company. These services ensure greater traceability and reliability in business communication. The following are two of the services highlighted:

Electronic Proof of Delivery (PEE) is an additional service that allows you to obtain a certified proof of delivery from the person responsible for the physical delivery of the document. This receipt is sent in PDF format, with electronic signature and time stamp, which makes it a reliable evidence of the delivery of the bureaufax. The PEE is especially useful in legal or conflict situations, as it provides digitally verifiable proof that the document has been received by the company.

The receipt notification service provides written confirmation of delivery. When a bureaufax is sent with this option selected, you will receive a notice certifying delivery to the addressee. This written notification provides greater peace of mind to the sender, as they have documented proof that the bureaufax has been delivered.

On the other hand, the certified acknowledgement of receipt provides an additional level of verification of the contents of the shipment. By selecting this service, the supplier verifies that the content of the bureaufax corresponds to the original document before delivering it to the recipient company. This ensures that there are no alterations or tampering with the contents during the shipping process.

These additional services provide greater security and legal support in the communication by means of bureaufax. They allow the sender to have reliable evidence of the delivery and content of the documents sent, thus providing greater confidence in the processing of important corporate communications.

Delivery times for sending burofax vary depending on whether it is domestic or international. For domestic shipments, the minimum delivery time is 1 day, which guarantees fast and effective communication. In the case of international shipments, the minimum delivery time is 3 days, thus ensuring delivery in a reasonable time.

It is important to note that these timeframes are indicative and may vary depending on location and operating conditions. However, suppliers strive to meet deadlines and deliver in the shortest possible time.

In the event of a delay attributable to the company offering the service of delivery of a bureaufax, it is possible that there is a compensation through the refund of the fee corresponding to the contracted service. This compensation demonstrates the company’s commitment to the quality of its services and customer satisfaction.

To request compensation for delayed delivery you will need to file a claim and provide relevant details of the shipment and the delay. In these cases, the supplier will review the situation and proceed to refund the corresponding fee if it is determined that the delay was the company’s responsibility.

Although suppliers strive to provide an efficient service, exceptional circumstances may occasionally arise that affect delivery times, such as adverse weather conditions or unforeseen logistical problems. In such cases, they will make every effort to minimize the delay and keep customers informed of any situation that may affect the delivery of the bureaufax.

Sending a burofax to a company involves certain legal and juridical considerations that are important to take into account. Below, we detail aspects related to the legal validity of the burofax as a reliable means of communication, its use in labor cases and business claims, as well as the help resources and related links available for sending the burofax.

The burofax is legally recognized as a reliable means of communication and is valid as evidence in the event of legal disputes. When sending a bureaufax, you obtain an acknowledgement of receipt or certified copy that proves that the document has been sent and received by the company in question. This acknowledgement or certified copy can be presented as evidence in court if necessary. The probative value is extreme in the case that the shipment has been managed through a company accredited as a qualified provider of trustworthy electronic services, as is the case of the MailComms group, certified by the Ministry of Economic Affairs and Digital Transformation.

El burofax es especialmente útil en casos laborales y reclamaciones empresariales. En el ámbito laboral, se puede utilizar para notificar a la empresa una reclamación, una renuncia o cualquier otro tipo de comunicación importante. La constancia de envío y recepción del burofax asegura que la empresa ha sido debidamente informada y que se ha cumplido con los plazos y formalidades requeridos.

En cuanto a las reclamaciones empresariales, el burofax es una herramienta eficaz para documentar y notificar las quejas o requerimientos a otra empresa. Sirve como prueba de que se ha intentado establecer una comunicación formal y ofrece garantías adicionales mediante servicios como el aviso de recibo o el acuse de recibo certificado, que verifican la entrega por escrito y el contenido del envío, respectivamente.

El burofax es un servicio utilizado para enviar documentos importantes de forma segura en el ámbito empresarial. Este tipo de correspondencia garantiza la constancia de envío y recepción, lo que resulta crucial en situaciones legales o de reclamación.

Además, es importante conocer el papel del burofax en la transformación digital de la comunicación corporativa de las empresas.

The burofax offers several advantages in business communication. Guarantees the delivery and receipt of the document, which avoids the company’s denial of receipt. In addition, it provides legal validity as a reliable means of communication in case of conflict or litigation.

To send a burofax to a company, it is necessary to follow the following steps:

1. 1. 1. Register and create an account in the supplier’s virtual office.
      2. Prepare the bureaufax, completing the free cover sheet provided and generating a PDF file.
      3. Select shipping method
      4. Request acknowledgement of receipt or certified copy for proof of delivery.

Correos offers additional services for sending burofaxes, among them:

• Proof of Electronic Delivery (PEE): a certified proof of delivery sent in PDF format with electronic signature and time stamp.
• Receipt notice: provides written confirmation of delivery.
• Certified Acknowledgement of Receipt: verifies the contents of the shipment.

Delivery times for a bureaufax vary depending on whether it is domestic or international. For domestic shipments, the minimum delivery time is 1 day. In the case of international shipments, the minimum delivery time is 3 days. In the event of delay attributable to the supplier, a refund of the corresponding fee for the bureaufax may be established.

The burofax is legally valid in labor situations and business claims, since it is considered a reliable means of communication. Its use provides a secure way to prove the sending and receipt of documents, which is essential in the event of future disputes or litigation.