05/09/2024 The rebuttable presumption of qualified service providers | 4 mins The law grants the evidence provided by qualified service providers the rebuttable presumption, which provides confidence and security in court. In this article we explain the legal support of this prerogative in case of litigation.
12/08/2024 Everything you need to know about the Customer Care Services Bill | 7 mins Last February, the Council of Ministers of the Spanish Government approved a new version of the Customer Services Bill, which is expected to be published and come into force during the last quarter of this year. Its main objective is to alleviate the deficiencies detected in the provision of this type of service by large companies and thus improve consumer protection in order to guarantee their rights.
10/07/2024 Qualified or unqualified trusted service provider: it is important that you know the differences. | 5 mins Sometimes, one word in a long denomination makes a fundamental difference. This is the case of the trusted electronic service provider, which sometimes includes the word qualified, something that in many areas of activity makes a difference. And it is so relevant that we have proposed to write a post to explain it.
04/04/2024 Is a WhatsApp message legally valid? | 8 mins If you as a company use certified WhatsApp with customers, suppliers or employees, your communications will have probative value in case of litigation. We tell you how to get it and its legal basis.
15/02/2024 We are about to enter the eIDAS 2 era and here’s what it means | 3 mins The eIDAS 2 era is here. The final text is expected to be published in a little over a month and approximately 6 months later the member states will have to comply with the new requirements. But what is new compared to the original eIDAS? Here we explain them to you.