Soraya de Caso, autor en Mailcomms Group

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Soraya de Caso

Presunción iuris tantum de prestadores cualificados

The rebuttable presumption of qualified service providers | 4 mins

The law grants the evidence provided by qualified service providers the rebuttable presumption, which provides confidence and security in court. In this article we explain the legal support of this prerogative in case of litigation.

Proyecto de Ley de Servicios de Atención al Cliente

Everything you need to know about the Customer Care Services Bill | 7 mins

Last February, the Council of Ministers of the Spanish Government approved a new version of the Customer Services Bill, which is expected to be published and come into force during the last quarter of this year. Its main objective is to alleviate the deficiencies detected in the provision of this type of service by large companies and thus improve consumer protection in order to guarantee their rights.

Prestador cualificado frente a no cualificado

Qualified or unqualified trusted service provider: it is important that you know the differences. | 5 mins

Sometimes, one word in a long denomination makes a fundamental difference. This is the case of the trusted electronic service provider, which sometimes includes the word qualified, something that in many areas of activity makes a difference. And it is so relevant that we have proposed to write a post to explain it.

Validez legal WhatsApp

Is a WhatsApp message legally valid? | 8 mins

If you as a company use certified WhatsApp with customers, suppliers or employees, your communications will have probative value in case of litigation. We tell you how to get it and its legal basis.

We are about to enter the eIDAS 2 era and here’s what it means | 3 mins

The eIDAS 2 era is here. The final text is expected to be published in a little over a month and approximately 6 months later the member states will have to comply with the new requirements. But what is new compared to the original eIDAS? Here we explain them to you.

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What is the electronic bureaufax: features and advantages
Simple, advanced and qualified electronic signature: main characteristics. Decide which one to choose
Types of electronic signature: know the differences and which one is right for you
What happens if you do not receive a reply to a burofax?

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MailTecK SA, within the framework of the ICEX Next Program, has been supported by ICEX and co-financed by the European FECER fund with the aim of contributing to the international development of the company and its environment.

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