The company organized a conference for insurance professionals on two main topics: adaptation to the RGPD and the IDD, and online contracting of policies with blockchain technology. This meeting was attended by representatives of leading companies such as MAPFRE and RegTech Solutions.
“Data is the oil of the 21st century,” recalled Rosa María Lago, DPO of MAPRE. For this reason, Lago insisted on the need to take care of customers by respecting their wishes beyond complying with regulations and, at the same time, always having evidence of the data transfer processes. María Dolores Pescador, CEO of RegTech Solutions and compliance expert, defended, like Rosa María Lago, the need to put the client at the center and always act based on the best interest of the client.
Tras hablar de la normativa gracias a la experiencia de María Dolores Pescador, y conocer de la mano de Rosa María Lago cómo está abordando una gran aseguradora como MAPFRE el cumplimiento de la nueva regulación europea que afecta al sector asegurador, se dio paso a la presentación de soluciones tecnológicas por parte de MailComms para la adaptación al RGPD y a la IDD, y la demo de la plataforma CertySign para la contratación online de pólizas.
Javier Echebarria, CEO of MailComms, began his presentation by explaining each of the main solutions on communications and legal transactions offered by the MailComms Group to focus on IDD. “At MailComms we manage the entire multichannel communication process for the adaptation of companies to the IDD. We can generate the IPID document or the suitability or convenience tests and send them through the channel preferred by the client, integrate the electronic signature, certify it and safeguard the evidence of the process”, explained Javier Echebarria.
The presentation of the company’s technological solutions closed with a demo of CertySign for the online contracting of policies by Moisés Fimat, IT Consultant at MailTecK & Customer Comms. This platform developed by the Group enables multichannel generation and sending of the policy, including instant messaging (WhatsApp or Telegram) and electronic signature, as well as time stamping and custody of evidence in blockchain within the Alastria ecosystem. “Immutability and reduction of the number of documents, transparency, efficiency in management and dynamism in transactions.” These are some of the main advantages of using blockchain technology that Moisés Fimat highlighted during his presentation.
In addition to Moisés Fimat’s demonstration, MailComms was present with a business space during Insurance Week to give personalized demos to attendees, including the electronic signature of documents, such as the suitability and appropriateness tests required in some cases by the IDD.
MailComms has already announced that it will participate again next year in Insurance Week. “I hope to see you next year to talk about other solutions, including blockchain,” Javier Echebarria closed the day. MailComms promises to strengthen its commitment to R&D in the coming years to accelerate digital transformation and streamline business-to-customer transactions.