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Communication solutions with legal value

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How to send a certified email and what are the benefits of using it for companies?

As we told you in a previous article, eIDAS 2 offers the creation of a European digital wallet as one of its main new features. But the implementation of this tool is expected to be completed in 2026. Meanwhile, other solutions offer similar functionalities with the same legal assurance, compliance, security and privacy. This is the case of DNI Wallet, which we offer in our portfolio of services.

Digitalización de procesos en las empresas

Benefits of process digitization in companies and how to implement it

Todo lo que querías (y necesitas) saber sobre la Normativa RGPD

Everything you wanted (and need) to know about the GDPR regulation

The European regulation RGPD is one of the most important regulations nowadays, both for its transversality, affecting a wide range of companies in all sectors, and the sanctioning activity that it generates and that is executed by the Spanish Data Protection Agency, one of the strictest in Europe. In the coming weeks we will share with you content on this regulation to analyze it, explain the obligations it includes, give you keys to compliance with guarantees and tell you how we can accompany you in this process.

KYC: what is it and what are its advantages for companies?

KYC is an acronym that literally means "know your customer". In the content you can read below we tell you more about it, why it can be important for your company, how it helps you in regulatory compliance and how it benefits you, beyond avoiding heavy penalties if you do not have it under control.

Digital signature of contracts: how valid is it and what are its benefits?

No one is in any doubt: digitization has revolutionized the way companies and organizations manage their operations. One of the areas that has evolved the most is the digital signature of contracts, which has gained prominence as a secure, fast and legal alternative to traditional paper-based signatures. Do you want to know all the details of the electronic signature of contracts? Take note!

How to choose the most suitable authentication methods for your business

Claves del onboarding digital en el sector bancario

Keys to digital onboarding in the banking sector and its regulatory compliance

Digital onboarding is the remote onboarding of customers in a digital environment, and includes remote identity verification (i.e. ensuring that the customer is who they say they are) and compliance with the necessary cross-cutting and industry regulations.

Tell me how you walk and I’ll authenticate who you are: behavioral biometrics

Behavioral biometrics technology takes into account so many factors, many of them impossible to falsify, that it adds extreme levels of security in cases of identity authentication. It is one of the best current weapons to prevent cyber fraud and a great ally for banks.

Certified e-mail is your ally in your relationship with the insured.

Presunción iuris tantum de prestadores cualificados

The rebuttable presumption of qualified service providers

The law grants the evidence provided by qualified service providers the rebuttable presumption, which provides confidence and security in court. In this article we explain the legal support of this prerogative in case of litigation.

Proyecto de Ley de Servicios de Atención al Cliente

Everything you need to know about the Customer Care Services Bill

Last February, the Council of Ministers of the Spanish Government approved a new version of the Customer Services Bill, which is expected to be published and come into force during the last quarter of this year. Its main objective is to alleviate the deficiencies detected in the provision of this type of service by large companies and thus improve consumer protection in order to guarantee their rights.

El mayor apagón informático de la historia

Microsoft vendor error triggers “largest computer outage in history”.

A qualified and trusted e-service provider is an essential partner for every company when it comes to managing its cybersecurity-related risks. But this collaboration can also be defined in terms of accountability, trust and agility. We tell you more details in this article.

Prestador cualificado frente a no cualificado

Qualified or unqualified trusted service provider: it is important that you know the differences.

Sometimes, one word in a long denomination makes a fundamental difference. This is the case of the trusted electronic service provider, which sometimes includes the word qualified, something that in many areas of activity makes a difference. And it is so relevant that we have proposed to write a post to explain it.