CERTIFIED NOTIFICATIONS
Online burofax

Certified Email

Certified SMS

Certified web publications

Certified WhatsApp

ELECTRONIC CONTRACTING
Electronic signature

Virtual Signature Room

CERTIFIED DIGITAL IDENTIFICATION
Verification

Authentication

DNI Wallet

Video-identification

SOLUTIONS FOR REGULATORY COMPLIANCE
GDPR – Consent Management

IDD Regulations

REGTECH PLATFORMS

CertySign
PostaMail
OneSpan
TRANSACTIONAL
Transpromo

Dynamic communications

E-Invoice

Archiving

MARKETING
Direct and promotional marketing

Customized videos

Mobile game marketing

SERVICES
Customer Communications Management

Data Quality

Data Analytics

Tech-Agency

Document digitization

Printing and finishing

OMNICHANNEL PLATFORMS

Communicalia
Quadient
MailShop PHYGITAL
ABOUT OUR COMPANY

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Mailcomms Group > Technology platforms

Technologies for an end-to-end customer experience

TECHNOLOGY PLATFORMS

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Plataformas Tecnológicas

CUSTOMER EXPERIENCE

Customer Relationship Management (CRM)

Salesforce

Salesforce

The (CRM) orchestrator of your Sales, Marketing (Marketing Cloud) and Customer Service (Service) areas integrated with technologies:

  • (CCM-Customer Communications Management) of Transactional and Marketing Communications Management and,
  • (CAM-Customer Agreement Management) for the management of customer agreements.

Applying advanced analytics with Artificial Intelligence in all processes to obtain a 360-degree view of each customer and further personalize their interactions.

Improve the effectiveness of your communications and manage agreements efficiently. With legal value if you need it and guaranteed regulatory compliance.

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RegTech Platforms

Customer Agreement Management (CAM)

CertySign

Certified communications and interactions, personalized and with the look & feel of your company. Security and legal reliability in your relationship with customers, suppliers and employees. Integrated electronic signature for contracting or agreement management (eIDAS) or consent management (RGPD). Electronic identification, authentication and validation.

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PostaMail

Management of digitized postal items through a virtual post office on your computer. Integrated mailing with Correos and other courier services, with full traceability and cost control. It includes notifications that require legal authenticity such as bureaufaxes and registered letters.

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Onespan

International electronic signature process capable of sealing the acceptance of an agreement or a complex commercial or financial transaction quickly and economically with the intervention of multiple signatories, and even advisors, in a virtual room.

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Omnichannel platforms

Customer Communication Management (CCM)

Communicalia

Omnichannel communications with your customers centralized in a single CCM platform and adaptable to the needs of your company. Design, generation, distribution and management of omnichannel communications, with behavioral analysis for data optimization and new communication strategies.

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Quadient

The ultimate digital experience for your customer. Interactive and personalized omnichannel communications. Customer Communications Management (CCM) available to all your departments in SaaS mode. Suite for customer journey mapping.

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MailShop Phygital

Web portal to centralize, in a single environment, the production and delivery of personalized multichannel communications (digital and physical), and the manufacture and supply of graphic and merchandising materials.

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