MailTecK & Customer Comms will be present at the Insurance Week, which will take place in Madrid from February 21 to 23, at the IFEMA North Convention Center.
On Thursday 23rd at 12.00h, during the Customer Experience 360º conference, the integral management of the customer experience at every point of contact in their life cycle, through omnichannel communications, both physical and electronic, will be addressed.
We will be accompanied by renowned professionals of recognized prestige in Customer Experience applied to the insurance sector such as Carlos Molina, Director of the Customer Experience program at ICEMD – ESIC and Miguel Cruz, Marketing Director of Reale Seguros.
As in previous editions, the group will have a stand where it will serve visitors by presenting multichannel communication solutions throughout the customer lifecycle such as digital welcome packs, transpromo expiration notices, certified communications, electronic signatures…
The combination of both companies offers insurance companies the strength of a recognized industry benchmark combined with cutting-edge technology in omnichannel communication processes with customers and intermediaries.
