Leader in personalized omnichannel communication
At MailComms Group we specialize in the design and implementation of services and solutions for the digital transition, through physical and electronic omnichannel communications and transactions with customers, suppliers and employees, and with full legal validity.
MailTecK is the company that started it all in 1994. At that time, our conviction was to offer a new level of service in the area of personalized graphic communications, and our commitment was to innovate in direct promotional marketing campaigns and transactional communications.
Our commitment to innovation and continuous improvement, and the digital transformation challenges posed by our clients, led us to create Customer Comms in 2012. As a technology consulting firm, we help companies of all sizes and industries design and execute their omnichannel communication strategies with their customers, employees, partners and suppliers.
In 2023, we acquired Contisystems, a Portuguese company with 50 years of experience and a market leader in personalized print and digital communication, as well as in the area of means of payment. Contisystems reaffirms our presence in the Iberian Peninsula, doubles our production capacities and strengthens our commitment to internationalization.
Trusted Omnichannel Communications Service Provider
We are your trusted provider to manage omnichannel communications and transactions with your customers, with full compliance guarantee.
Qualified provider of reliable electronic services
The Ministry for Digital Transformation and Public Administration recognizes us as a qualified trust service provider in the modality of certified electronic notification, according to eIDAS. This accreditation, unique in the Spanish market, provides a higher level of legal reliability and probative value.
RegTech Group
We combine regulation and technology in our solutions to facilitate regulatory compliance in all sectors. We have an ecosystem of proprietary platforms designed under the Compliance by design philosophy, such as Communicalia, CertySign and PostaMail, among others. We collaborate with and integrate platforms from our strategic international partners such as OneSpan and Quadient.
Mission
Our mission is to accompany our clients in the digital transition, to provide services and products to companies to facilitate their relationship with their users and to develop inclusive technology. All from the security-by-design philosophy, with guaranteed legal compliance and with social and environmental sustainability incorporated in our projects from the initial stages.
Vision
Assist companies in improving the efficiency and experience (CX) of omnichannel communications with their customers and suppliers based on constant innovation and high specialization.
Values
- R&D&I and customer knowledge as drivers for the development of technological solutions.
- Guarantee of regulatory compliance in terms of information security and privacy of personal data.
- Commitment to quality and efficiency in the integration of omnichannel communications processes.
- Protecting the environment through our lesspaper strategy, promoting the efficient and responsible management of printed communication.
- Contribution to the achievement of different UN SDGs as a result of our CSR actions and also our “business as usual” activity.
Shall we advance together in your digital transformation?
Talk to our specialists. Tell them what you need and they will offer you expert advice tailored to your objectives.
