Optimize your customer experience with customer interaction analysis
Data analysis consulting
Advanced analytics
Data analytics services for companies.
The analysis of responses and interactions is the main pillar of the effectiveness of your actions with customers and prospects. But managing it is a challenge. In our data analysis consultancy we implement advanced platforms for the management of accurate data in real time, which will allow you to make better decisions, in addition to achieving more effective communication with your customers. Nowadays, communications with your users, their interactions and behaviors generate a huge amount of data that must be analyzed in real time in order to react almost immediately. MailComms Group provides your company with Response Data Analytics, an integrated data analysis tool for companies that applies advanced analytics to both the results and the response processes of senders. The idea is clear: your company can count on clear and well-supported reports to get to know your customers to the maximum, redirect future campaigns and even modify communications in real time to optimize your results.
Our data analysis service is of interest to you if you are looking for:
- Solid and understandable reports to improve business processes, influence business decisions or detect new opportunities.
- Increase the conversion rate.
- Minimize risks, errors or even fraud.
- Have real-time access to the results of communications and interactions to vary your campaigns and optimize their results.
- Understand your customers’ customer journey.
- Increase customer loyalty and retention.
- Predict customer responses to marketing actions.
Features of the data analysis service for companies
Data Analytics Consulting
Communications and interaction history.
Advanced analytics
Use of complex business intelligence techniques.
Integration with platforms
Both Customer Comms and third parties.
Reporting
Comprehensive data analysis reports with user-friendly presentations.
Do you need a better understanding of your customers’ interactions?
OTHER SERVICES
Frequently asked questions about our data analysis company
Our advanced data analytics consulting offers comprehensive, user-friendly and application-oriented reports that draw conclusions from all your customer interactions to design marketing, communication and sales strategies tailored to the needs and preferences of each customer and to your company’s goals.
Among other things, actions based on data analysis increase conversion rates, minimize errors and fraud risks and increase customer loyalty through personalized customer journeys.
Our data analytics consulting solution uses advanced and complex business intelligence techniques to perform exploration and analysis of your customer interactions and build reports based on scientific conclusions.
All MailComms Group’s technological solutions, developed in-house, are developed under the security-by-design philosophy.
In addition, these tools benefit from ISO 27001 and 27701 certifications (for information security and privacy, respectively) obtained by the company.
Yes. The specialized consultants of MailComms Group design a project in collaboration with the technicians of each company to meet the particular needs in each case and design reports with conclusions oriented to the objectives set in the initial phase.
A successful data analysis consultancy allows the design of marketing and communication strategies based on scientific conclusions, which take into account the particular needs and preferences of users.
This increases the efficiency of actions and their conversion rates, increases loyalty levels and minimizes errors and even risks of fraud.
Please talk to us through our different contact options.
Our consultants will explain you the possibilities of our data analysis consulting and its ability to fit the particular needs of your company and the objectives of your marketing, communication and sales strategies.