Digitization of Alternative Dispute Resolution Mechanisms (ADR) under Organic Law 1/2025

Organic Law 1/2025, published on January 2 and effective as of April 3, 2025, promotes a profound modernization of the judicial system. Its main novelty is the obligation to prove a real attempt at out-of-court settlement (ADR) before going to court in civil and commercial proceedings. This requirement seeks to speed up time, reduce the judicial burden and encourage voluntary agreements between the parties.

The Law contemplates different types of Alternative Dispute Resolution Mechanisms (ADR), divided into two categories:

• Negotiation: The parties directly seek a solution.
• Mediation: An impartial third party facilitates dialogue and consensus.
• Conciliation: A third party proposes solutions for the parties to reach an agreement.
• Collaborative law: Specialized lawyers help the parties to reach a solution without litigation.
• Confidential Binding Offer: A party proposes a formal solution which, if accepted, becomes binding.
• Independent expert opinion: A professional issues a technical assessment to facilitate a potential agreement.
• Arbitration: An arbitrator hears the case and issues a binding decision for the parties.

Law 1/2025 establishes formal requirements and legal guarantees for these mechanisms to be fully valid, making their digital transformation essential.

Digitization is not only an advantage, but a prerequisite for compliance with the new regulations. Some challenges solved by technology:

• Proof of identity and participation of the parties without the need to be present in person.
• Ensure the integrity of the contents and agreements.
• Record deadlines and key dates with hard evidence.
• Offer traceability and transparency to the entire process.
• Enable remote and secure participation of the parties.

En este nuevo contexto, MailComms Group actúa como aliado tecnológico, proporcionando soluciones digitales que garantizan que los MASC se realicen conforme a la Ley Orgánica 1/2025:

✅ Identificación digital certificada
Aseguramos que cada parte esté correctamente identificada, incluso desde ubicaciones remotas, mediante procesos seguros y legalmente válidos.

✅ Notificaciones certificadas multicanal
Comunicamos intenciones, convocatorias, acuerdos y plazos clave por canales como correo electrónico, SMS, WhatsApp certificado o postal, con:

• Autenticación de emisor y receptor.
• Registro verificable de envío, contenido, entrega y apertura.
• Automatización inteligente en función del comportamiento del destinatario.

✅ Firma electrónica avanzada
Una vez alcanzado un acuerdo, ofrecemos firma digital con validez legal desde cualquier dispositivo y lugar, cumpliendo lo dispuesto por la Ley.

The correct digitization of ADR processes allows:

• Comply with new legal requirements.
• To avoid the inadmissibility of claims due to lack of accreditation.
• Streamline dispute resolution and reduce costs.
• Guarantee transparency, confidentiality and traceability.
• Provide easier, faster and fairer access to justice.

La Ley Orgánica 1/2025 no solo obliga a las partes a intentar resolver los conflictos mediante MASC, sino que también exige que este intento se documente y certifique correctamente. La digitalización es la única vía eficaz para cumplir con estos requisitos y garantizar la validez del proceso.

Desde MailComms Group, te ayudamos a implementar soluciones tecnológicas que aseguran que tus procedimientos de negociación, mediación, conciliación, arbitraje y más sean válidos, eficientes y seguros.

📩 ¿Estás preparado para este nuevo entorno legal? Nosotros sí, y estamos aquí para ayudarte a adaptarte.