Un burofax es una forma de envío de documentos dirigida a una persona, empresa o administración pública. El burofax se utiliza para trasladar documentos que por su contenido deben ser entregados de forma fehaciente, es decir, con una prueba de entrega, donde consta el nombre de la persona que lo recibió. Este tipo de comunicación fehaciente se puede enviar en papel o iniciar el proceso online con entrega por Correos si se usa la solución Burofax online del grupo MailComms.

What happens if you do not receive a reply to a burofax?

If a burofax is not answered, this does not mean that it has not been delivered or that the mailing and its contents have been rendered ineffective. For documents with legal value, such as a lawsuit, the non-response to a burofax is still understood as a notification and has legal effects. Failure to respond to a burofax does not imply acceptance of its contents. Here you can learn more about the burofax and its legal validity.

Is it mandatory to respond to a burofax?

It all depends on the content. A burofax is usually sent to communicate relevant issues that may or may not require further action by the recipient. If a burofax is received, it is important to read its contents carefully, since it may notify the addressee of multiple situations which by their nature may have consequences, positive or negative, at a legal, criminal or economic level. The content should indicate whether any action or response is expected from the sender. If it is not clear, it is better to contact the sender and clarify it to avoid undesired effects.

How to reply to a burofax?

Also in this case it is the content of the burofax that should give us the answer. Once the content is known, if it requires a written reply, the recipient or a representative should draft a letter of reply with the details of the message, including a clear statement of what is being replied to, and sign the letter. It would be advisable, in this case, to send the response in the form of a registered letter to provide it with a certain degree of reliability or by means of a bureaufax.

What happens if a burofax is picked up by someone else?

In Spain, the notification is considered valid if it reaches the addressee, either the person to whom the letter is addressed or any other person who collects the burofax on his behalf.

What are the legal effects of a burofax?

Un burofax es un servicio de mensajería certificada que asegura que el destinatario recibe el contenido de una forma segura y garantiza que ha sido entregado a su destino. El burofax ofrece al usuario una serie de ventajas, entre las que destacan la firma de la recepción y la confirmación de entrega. Además, el burofax acredita alta seguridad para los documentos que se incluyan, lo que la convierte en una herramienta ideal para el envío de documentos de carácter privado y confidencial. En el caso de que se utilicen los medios de un prestador cualificado de servicios electrónicos de confianza, acreditado por el Ministerio de Asuntos Económicos y Transformación Digital, el valor probatorio del burofax se extrema. Es el caso del grupo MailComms.

> Te invitamos a leer el siguiente contenido relacionado: Burofax online vs. notificaciones electrónicas: ¿cuál es la mejor opción para empresas?