The manager, who holds a degree in Business Administration, an MBA from IE Business School and a Master’s Degree in International Trade, will manage the commercial strategy of the area, analyze the market in search of new business opportunities and will be in permanent dialogue with our clients to understand their needs and offer them the most appropriate solutions for each case.
Teresa Arandilla brings to Customer Comms more than 20 years of experience in Sales Management managing teams in companies in the IT and Telecommunications sectors. He has also held similar positions in multinational BPO (Business Process Outsourcing) companies such as Capgemini, Bertelsmann and Grant Thornton. During these two decades, the new director has accompanied firms in areas such as banking, insurance, utilities, logistics, retail and services, among others, in their digital transformation processes through the integration of technological solutions, outsourcing of services and consultative selling.
“I am joining this new work stage with enthusiasm and commitment to develop the legal communications business line, counting on great professionals and in a company with a successful track record managing the digital transformation of multichannel communications for large clients,” explained Teresa. “The MailTecK & Customer Comms group has been able to develop a differentiated product offering, very customer-oriented and continuously adapting to market trends and technological advances. I am very motivated to be part of this project and to contribute to its evolution.”
Legally valid multichannel communications are key to the implementation of a successful digital transformation in sectors such as finance, insurance, telecommunications and energy, among others. Teresa Arandilla will play a key role in the modernization and competitiveness of leading companies, representative of the national economic fabric.