{"id":32256,"date":"2025-02-26T15:52:03","date_gmt":"2025-02-26T14:52:03","guid":{"rendered":"https:\/\/mailcommsgroup.com\/?p=32256"},"modified":"2025-11-26T16:48:15","modified_gmt":"2025-11-26T15:48:15","slug":"como-reclamar-uma-fatura-nao-paga","status":"publish","type":"post","link":"https:\/\/mailcommsgroup.com\/pt\/blog\/como-reclamar-uma-fatura-nao-paga\/","title":{"rendered":"Como reclamar uma fatura n\u00e3o paga na tua empresa? Procedimentos e estrat\u00e9gias para os gerir"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row type=&#8221;grid&#8221; css=&#8221;.vc_custom_1547557263471{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column dp_animation=&#8221;&#8221; el_class=&#8221;El nuevo reglamento europeo obliga a recabar el consentimiento expl\u00edcito para el tratamiento de los datos de car\u00e1cter personal&#8221; font_color=&#8221;#81d742&#8243;][vc_single_image image=&#8221;32190&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221;][vc_raw_html css=&#8221;&#8221;]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[\/vc_raw_html][\/vc_column][\/vc_row][vc_row type=&#8221;grid&#8221; css=&#8221;.vc_custom_1679050935288{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_column dp_animation=&#8221;&#8221; css=&#8221;.vc_custom_1547557427896{padding-top: 0px !important;}&#8221;][vc_empty_space height=&#8221;80px&#8221; css=&#8221;.vc_custom_1740579085443{margin-top: -70px !important;}&#8221;][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]Quando um cliente n\u00e3o paga uma fatura dentro do prazo acordado, isto pode levar a complica\u00e7\u00f5es financeiras e operacionais para qualquer empresa. Por esta raz\u00e3o, <strong>saber como reclamar uma fatura n\u00e3o paga de forma eficaz e com apoio legal \u00e9 essencial<\/strong> para garantir a cobran\u00e7a. <\/p>\n<p>Se queres saber como reclamar facturas na tua empresa, convidamos-te a tomar nota das etapas a seguir antes de formalizar uma reclama\u00e7\u00e3o, dos procedimentos dispon\u00edveis e das estrat\u00e9gias para evitar futuros n\u00e3o pagamentos. E recomendamos-te tamb\u00e9m este conte\u00fado sobre o papel fundamental que o nosso <a href=\"https:\/\/mailcommsgroup.com\/pt\/blog\/impact-burofax-online-recovery-impayment-companies\/\">servi\u00e7o de burofaxe postal em linha pode desempenhar na reclama\u00e7\u00e3o de n\u00e3o-pagamentos<\/a>.<\/p>\n<p>Se ficares connosco, eis o que podes descobrir neste artigo:<\/p>\n<ul>\n<li><strong>Etapas pr\u00e9vias \u00e0 reclama\u00e7\u00e3o de uma fatura:<\/strong> import\u00e2ncia de ter a documenta\u00e7\u00e3o em ordem e de comunicar amigavelmente com o cliente.<\/li>\n<li><strong>Reclama\u00e7\u00e3o formal da fatura n\u00e3o paga:<\/strong> como e quando enviar uma carta registada para exigir o pagamento da fatura e alternativas extrajudiciais.<\/li>\n<li><strong>Poss\u00edveis ac\u00e7\u00f5es judiciais:<\/strong> quais as op\u00e7\u00f5es legais dispon\u00edveis, como o procedimento de injun\u00e7\u00e3o de pagamento ou a a\u00e7\u00e3o judicial para reclamar d\u00edvidas.<\/li>\n<li><strong>Como evitar o n\u00e3o pagamento das facturas da tua empresa:<\/strong> medidas proactivas para evitar futuros n\u00e3o pagamentos.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;110px&#8221; css=&#8221;.vc_custom_1740579087403{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1740579079204{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;background-color: #F2F2F2 !important;}&#8221; dp_animation=&#8221;&#8221;]<span style=\"font-size: 20px\"><strong>\u00cdndice  <\/strong><\/span><\/p>\n<ol>\n<li><a href=\"#uno\">O que fazer antes de reclamar formalmente uma fatura?<\/a><\/li>\n<li><a href=\"#dos\">Procedimentos para reclamar uma fatura n\u00e3o paga<\/a><\/li>\n<li><a href=\"#tres\">Ac\u00e7\u00f5es judiciais por facturas n\u00e3o pagas<\/a><\/li>\n<li><a href=\"#cuatro\">Estrat\u00e9gias para evitar futuros incumprimentos<\/a><\/li>\n<li><a href=\"#cinco\">Perguntas mais frequentes<\/a><\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1740579090067{margin-top: -100px !important;}&#8221; el_id=&#8221;uno&#8221;][vc_column_text css=&#8221;.vc_custom_1740577702260{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #47d7ac !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h2 style=\"margin-top: 0\"><span style=\"color: #000000\"><strong>O que fazer antes de reclamar formalmente uma fatura?<\/strong><\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]A tua empresa est\u00e1 h\u00e1 muito tempo \u00e0 espera do pagamento dessa fatura e ela ainda n\u00e3o foi paga. E agora? Antes de apresentares uma queixa formal, <strong>\u00e9 aconselh\u00e1vel esgotar todas as vias amig\u00e1veis<\/strong> para resolver o problema.  <\/p>\n<p>Continua a ler para descobrir os primeiros passos para proteger a tua empresa![\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1740579092547{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1740577745660{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f2f2f2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px\"><strong>Rever a documenta\u00e7\u00e3o<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]O primeiro passo \u00e9 certificares-te <strong>de que todos os documentos est\u00e3o em ordem.<\/strong> Para isso, tens de verificar alguns aspectos:<\/p>\n<ul>\n<li>A fatura foi emitida corretamente, com todos os dados fiscais da tua empresa e detalhes do servi\u00e7o ou produto fornecido.<\/li>\n<li>Foi enviado ao cliente e existe um comprovativo de rece\u00e7\u00e3o.<\/li>\n<li>As condi\u00e7\u00f5es de pagamento e de vencimento foram claramente especificadas.<\/li>\n<li>N\u00e3o h\u00e1 erros nos montantes nem na descri\u00e7\u00e3o dos servi\u00e7os.<\/li>\n<\/ul>\n<p>A posse desta documenta\u00e7\u00e3o facilitar\u00e1 o processo de reclama\u00e7\u00e3o e evitar\u00e1 poss\u00edveis alega\u00e7\u00f5es por parte do cliente.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1740579094742{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1740577846916{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f2f2f2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px\"><strong>Comunicar com o cliente<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]Depois de verificar que toda a documenta\u00e7\u00e3o est\u00e1 em ordem, o passo seguinte \u00e9 <strong>contactar o cliente para lhe recordar a exist\u00eancia da d\u00edvida,<\/strong> compreender a situa\u00e7\u00e3o e esclarecer a solu\u00e7\u00e3o.<\/p>\n<p>Para isso, a tua empresa pode utilizar diferentes meios de comunica\u00e7\u00e3o. Um deles \u00e9 a <strong>chamada telef\u00f3nica, uma<\/strong> op\u00e7\u00e3o r\u00e1pida e direta. <\/p>\n<p>Tamb\u00e9m podes optar por <strong>enviar um WhatsApp ou um e-mail,<\/strong> que s\u00e3o meios escritos para registar a tua reclama\u00e7\u00e3o. Al\u00e9m disso, se utilizares <strong><a href=\"https:\/\/mailcommsgroup.com\/pt\/notificacoes-certificadas\/certificado-de-correio-eletronico\/\">servi\u00e7os de correio eletr\u00f3nico certificados<\/a><\/strong> o <strong><a href=\"https:\/\/mailcommsgroup.com\/pt\/notificacoes-certificadas\/whatsapp-certificate\/\">WhatsApp certificado para empresas,<\/a><\/strong> como os oferecidos pelo Grupo MailComms, ter\u00e1s uma prova legalmente v\u00e1lida em caso de ac\u00e7\u00f5es futuras. <\/p>\n<p>Independentemente do m\u00e9todo que escolheres, se o cliente n\u00e3o responder ou se recusar a pagar, ser\u00e1 necess\u00e1rio apresentar uma reclama\u00e7\u00e3o formal. V\u00ea aqui como reclamar uma fatura n\u00e3o paga atrav\u00e9s de um procedimento mais regulamentar. <\/p>\n<div class=\"section\">\r\n\t\t<div  class=\"row morado bg-morado-claro pd-t-20 pd-b-20 banner-goto bd-r-20\" style=\"background-image:url(https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2023\/11\/Banners_Blog_Burofax_01.jpg);\">\r\n\t\t\r\n\t\t<div class=\"flex vcenter height\">\t\t<div class=\"col2-3\">\r\n\t\t\t\t\t\t<div class=\"pd-20 negro bg-transparente \">\r\n\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t\r\n\t\t\t\t\t<h4><span style=\"font-size: 24px;color: #fff;text-shadow: 0px 1px 8px black;\">Conhece o nosso sistema de burofax postal online e envia burofaxes aos teus clientes de forma r\u00e1pida e segura.  <strong>Os nossos clientes enviam milhares de burofaxes todos os dias.<\/strong><\/span><\/h4>\n\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"col1-3\">\r\n\t\t\t\t\t\t<div class=\"pd-20 align-c negro bg-transparente \">\r\n\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t\r\n\t\t\t\t\t<a  href=\"https:\/\/mailcommsgroup.com\/pt\/notificacoes-certificadas\/burofax-online\/\"  class=\"btn negro bg-blanco \">Mais sobre o Burofax online<\/a>\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\r\n\t<\/div>\r\n\t\r\n<\/div>[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1740579099099{margin-top: -100px !important;}&#8221; el_id=&#8221;dos&#8221;][vc_column_text css=&#8221;.vc_custom_1740578022292{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #47d7ac !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h2 style=\"margin-top: 0\"><span style=\"color: #000000\"><strong>Procedimentos para reclamar uma fatura n\u00e3o paga<\/strong><\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]Em caso de falta de resposta ou de n\u00e3o pagamento continuado por parte do cliente, \u00e9 necess\u00e1rio iniciar um procedimento mais estruturado para impor o pagamento das facturas.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1740579102443{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1740578038604{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f2f2f2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px\"><strong>Envia uma carta formal de reclama\u00e7\u00e3o<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]Se te questionas sobre como reclamar formalmente facturas, deves come\u00e7ar por uma <strong>carta de reclama\u00e7\u00e3o<\/strong> para formalizar o teu pedido de pagamento. Esta carta deve incluir: <\/p>\n<ul>\n<li>Os dados da tua empresa e do devedor.<\/li>\n<li>O n\u00famero e a data da fatura n\u00e3o paga.<\/li>\n<li>O montante em d\u00edvida.<\/li>\n<li>Estabelece um prazo para o pagamento antes de iniciar uma a\u00e7\u00e3o judicial.<\/li>\n<\/ul>\n<p>Para garantir a validade jur\u00eddica da reclama\u00e7\u00e3o, recomenda-se que seja uma carta registada, embora seja prefer\u00edvel que <strong>seja um burofax,<\/strong> pois este, para al\u00e9m de comprovar a rece\u00e7\u00e3o do documento, certifica tamb\u00e9m o conte\u00fado da mensagem.<\/p>\n<p><em>\u2192 Nem todas as remessas certificadas s\u00e3o iguais. Descobre a <strong><a href=\"https:\/\/mailcommsgroup.com\/pt\/blog\/diferenca-entre-burofax-certified-letter\/\">a diferen\u00e7a entre um bureaufax e uma carta registada<\/a><\/strong> e qual \u00e9 a melhor op\u00e7\u00e3o para cada situa\u00e7\u00e3o. <\/em><\/p>\n<p>Al\u00e9m disso, <strong>hoje em dia existem op\u00e7\u00f5es como o<\/strong> <strong><a href=\"https:\/\/mailcommsgroup.com\/pt\/notificacoes-certificadas\/burofax-online\/\">burofax online para empresas,<\/a><\/strong> com a mesma validade legal, mas com maior comodidade e rapidez, o que permite \u00e0s empresas optimizarem o seu fluxo de trabalho. O <a href=\"https:\/\/mailcommsgroup.com\/pt\/blog\/reduzir-risco-gestao-de-contratos-burofax-online\/\">bureaufax postal em linha tamb\u00e9m ajuda as empresas a reduzir os riscos jur\u00eddicos em todos os aspectos da gest\u00e3o dos contratos<\/a>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-32191\" src=\"https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2025\/02\/pasos-para-reclamar-facturas-impagadas.webp\" alt=\"Passos para reclamar facturas n\u00e3o pagas\" width=\"892\" height=\"418\" srcset=\"https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2025\/02\/pasos-para-reclamar-facturas-impagadas.webp 892w, https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2025\/02\/pasos-para-reclamar-facturas-impagadas-300x141.webp 300w, https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2025\/02\/pasos-para-reclamar-facturas-impagadas-768x360.webp 768w\" sizes=\"auto, (max-width: 892px) 100vw, 892px\" \/><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1740579105939{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1740578236660{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f2f2f2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px\"><strong>Negocia\u00e7\u00e3o e acordos extrajudiciais<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]Em muitos casos, <strong>a negocia\u00e7\u00e3o com o devedor pode ser a melhor op\u00e7\u00e3o para obter o pagamento sem recorrer a uma a\u00e7\u00e3o judicial.<\/strong> Nestes casos, podem ser consideradas alternativas como adiamentos ou presta\u00e7\u00f5es de pagamento, ou acordos escritos que reconhe\u00e7am a d\u00edvida e estabele\u00e7am um novo calend\u00e1rio de pagamento.<\/p>\n<p> Por exemplo, uma empresa pode negociar com o seu fornecedor um plano de pagamento em presta\u00e7\u00f5es para liquidar a d\u00edvida pendente e assim preservar uma rela\u00e7\u00e3o comercial s\u00f3lida.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1740579108155{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1740578289675{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f2f2f2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px\"><strong>Recurso aos servi\u00e7os de media\u00e7\u00e3o ou concilia\u00e7\u00e3o: Import\u00e2ncia da obten\u00e7\u00e3o de um acordo pr\u00e9vio atrav\u00e9s dos tribunais<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]Se a negocia\u00e7\u00e3o direta n\u00e3o for bem sucedida, pode recorrer a um <strong>servi\u00e7o de media\u00e7\u00e3o ou concilia\u00e7\u00e3o.<\/strong> Este processo envolve a interven\u00e7\u00e3o de um terceiro imparcial que ajuda ambas as partes a chegar a um acordo sem necessidade de recorrer ao tribunal, reduzindo os custos e o tempo.<\/p>\n<p>Existem tamb\u00e9m <strong>ag\u00eancias de cobran\u00e7a de d\u00edvidas,<\/strong> que cobram a d\u00edvida por ti em troca de uma taxa.<\/p>\n<p>Os servi\u00e7os de media\u00e7\u00e3o para recuperar facturas n\u00e3o pagas podem ser uma solu\u00e7\u00e3o eficaz em sectores em que a reputa\u00e7\u00e3o \u00e9 fundamental, como o sector financeiro.<\/p>\n<p>No entanto, se nada disto tiver funcionado, eis as <strong>ac\u00e7\u00f5es legais dispon\u00edveis<\/strong>.<\/p>\n<p>No pr\u00f3ximo dia 3 de abril, entra em vigor a Lei n.\u00ba 1\/2025, relativa a medidas de efici\u00eancia do Servi\u00e7o P\u00fablico de Justi\u00e7a, tamb\u00e9m conhecida como Lei da Media\u00e7\u00e3o, que estabelece os Meios Adequados de Resolu\u00e7\u00e3o Extrajudicial de Lit\u00edgios (RAL) e a obrigatoriedade de a eles recorrer em determinados casos antes de intentar uma a\u00e7\u00e3o judicial, como no caso de uma reclama\u00e7\u00e3o por falta de pagamento de uma fatura, atrav\u00e9s da interven\u00e7\u00e3o de terceiros (entidades cobradoras), como um mediador, conciliador ou entidade designada para o efeito, ou, em alternativa, as partes podem chegar a um acordo individual.<\/p>\n<p>Por outras palavras, um requisito para a admissibilidade do pedido \u00e9 ter tentado chegar a um acordo com a parte contr\u00e1ria, neste caso, o devedor, antes de ir a tribunal, e tamb\u00e9m poder provar com documentos que esse acordo foi tentado. \u00c9 por isso que as comunica\u00e7\u00f5es fi\u00e1veis s\u00e3o especialmente importantes, como explicamos neste artigo.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1740579112451{margin-top: -100px !important;}&#8221; el_id=&#8221;tres&#8221;][vc_column_text css=&#8221;.vc_custom_1740578406836{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #47d7ac !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h2 style=\"margin-top: 0\"><span style=\"color: #000000\"><strong>Ac\u00e7\u00f5es judiciais por facturas n\u00e3o pagas<\/strong><\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]Se os procedimentos extrajudiciais n\u00e3o funcionarem, a via judicial \u00e9 o passo seguinte para saber como reclamar facturas. Consoante o montante e as circunst\u00e2ncias, s\u00e3o poss\u00edveis diferentes op\u00e7\u00f5es: <\/p>\n<ul>\n<li><strong>Ordem de pagamento.<\/strong>  Trata-se de um procedimento judicial r\u00e1pido e simples, protegido pelo C\u00f3digo de Processo Civil, para reclamar d\u00edvidas financeiras documentadas.<\/li>\n<li><strong>Julgamento oral ou ordin\u00e1rio.<\/strong>  Caso o devedor se oponha \u00e0 injun\u00e7\u00e3o de pagamento, ser\u00e1 necess\u00e1rio recorrer a um processo oral ou ordin\u00e1rio, consoante o montante em d\u00edvida.<\/li>\n<\/ul>\n<p>Nesta altura, deves estar a perguntar-te: posso evitar o n\u00e3o pagamento de facturas na minha empresa? A resposta \u00e9 sim &#8211; continua a ler!  <\/p>\n<div class=\"section\">\r\n\t\t<div  class=\"row morado bg-morado-claro pd-t-20 pd-b-20 banner-goto bd-r-20\" style=\"background-image:url(https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2023\/11\/Banners_Blog_Burofax_02.jpg);\">\r\n\t\t\r\n\t\t<div class=\"flex vcenter height\">\t\t<div class=\"col3-5\">\r\n\t\t\t\t\t\t<div class=\"pd-20 negro bg-transparente \">\r\n\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t\r\n\t\t\t\t\t<h4><span style=\"font-size: 20px; color: #fff; text-shadow: 0px 1px 8px black;\"><strong>Interessado em enviar burofaxes em linha?<\/strong><br \/>\nNo Grupo MailComms somos especialistas (h\u00e1 mais de 12 anos) na integra\u00e7\u00e3o e envio de burofaxes online.<\/span><\/h4>\n\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"col2-5\">\r\n\t\t\t\t\t\t<div class=\"pd-20 align-c negro bg-transparente \">\r\n\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t\r\n\t\t\t\t\t<div class=\"btn negro bg-blanco open-contact\">Contactar um especialista agora<\/div>\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\r\n\t<\/div>\r\n\t\r\n<\/div>[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1740579115931{margin-top: -100px !important;}&#8221; el_id=&#8221;cuatro&#8221;][vc_column_text css=&#8221;.vc_custom_1740578473396{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #47d7ac !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h2 style=\"margin-top: 0\"><span style=\"color: #000000\"><strong>Estrat\u00e9gias para evitar futuros incumprimentos<\/strong><\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]Mesmo que j\u00e1 saibas como reclamar uma fatura n\u00e3o paga, o ideal \u00e9 <strong>reduzir os riscos de n\u00e3o pagamento no futuro.<\/strong> Para isso, podes:<\/p>\n<ul>\n<li>Verifica a solvabilidade do cliente antes de lhe oferecer cr\u00e9dito.<\/li>\n<li>Estabelece condi\u00e7\u00f5es de pagamento claras e assina-as antes da presta\u00e7\u00e3o do servi\u00e7o.<\/li>\n<li>Automatiza os lembretes de pagamento para evitar atrasos n\u00e3o intencionais.<\/li>\n<li>Exigir pagamentos antecipados ou garantias em grandes contratos.<\/li>\n<\/ul>\n<p>A ado\u00e7\u00e3o destas medidas reduzir\u00e1 significativamente os problemas de facturas n\u00e3o pagas na sua empresa. Se tamb\u00e9m contratar o servi\u00e7o <strong><a href=\"https:\/\/mailcommsgroup.com\/pt\/comunicacoes-transaccionais\/fatura-eletronica\/\">de fatura\u00e7\u00e3o eletr\u00f3nica<\/a> do Grupo MailComms,<\/strong> ter\u00e1 a garantia de rastreabilidade, seguran\u00e7a e conserva\u00e7\u00e3o dos documentos, entre muitas outras vantagens. <\/p>\n<p>Queres saber mais sobre isso?  <strong><a href=\"https:\/\/mailcommsgroup.com\/pt\/contacto\/\">Respondemos a todas as tuas perguntas!<\/a><\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-32194 aligncenter\" src=\"https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2025\/02\/estrategias-para-reclamar-facturas-e1740504265324.webp\" alt=\"Estrat\u00e9gias de reclama\u00e7\u00e3o de facturas\" width=\"600\" height=\"400\">[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1740579121227{margin-top: -100px !important;}&#8221; el_id=&#8221;cinco&#8221;][vc_column_text css=&#8221;.vc_custom_1740578624108{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #47d7ac !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h2 style=\"margin-top: 0\"><span style=\"color: #000000\"><strong>Perguntas mais frequentes<\/strong><\/span><\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1740579123283{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1740578642956{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f2f2f2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px\"><strong>Como agir se n\u00e3o receberes o pagamento de uma conta?<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]Se uma fatura n\u00e3o for paga, a primeira coisa a fazer \u00e9 <strong>contactar o cliente<\/strong> para lhe recordar o pagamento. Se este n\u00e3o responder, deve <strong>enviar uma reclama\u00e7\u00e3o formal<\/strong> e, em \u00faltima inst\u00e2ncia,<strong> iniciar um processo judicial<\/strong>.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1740579125379{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1740578719868{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f2f2f2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px\"><strong>Quanto tempo tenho para reclamar uma fatura n\u00e3o paga?<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]O prazo para reclamar uma fatura varia de acordo com a legisla\u00e7\u00e3o de cada pa\u00eds e a natureza do devedor, mas em Espanha, em <strong>geral, varia entre 3 e 5 anos<\/strong> a partir da data de vencimento da fatura.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1740579129538{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1740578755844{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f2f2f2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px\"><strong>O que acontece se o cliente negar ter recebido a fatura?<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]Se n\u00e3o tiveres uma prova de envio, ser\u00e1 dif\u00edcil reclam\u00e1-la. Por conseguinte, \u00e9 aconselh\u00e1vel confiar na <strong><a href=\"https:\/\/mailcommsgroup.com\/pt\/blog\/validade-comunicacoes-electronicas-mail-eletronico\/\">validade jur\u00eddica do correio eletr\u00f3nico certificado ou de outras<\/a><\/strong> ou outras comunica\u00e7\u00f5es certificadas na tua empresa para garantir que a fatura foi entregue.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1740579131978{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1740578811132{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f2f2f2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px\"><strong>\u00c9 necess\u00e1rio contratar um advogado para reclamar uma fatura?<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]<strong>Nem sempre.<\/strong> O primeiro passo \u00e9 reclamar a fatura de forma amig\u00e1vel, por exemplo, no caso de <a href=\"https:\/\/mailcommsgroup.com\/pt\/blog\/seguros-reclamacoes-burofax-online\/\">reclama\u00e7\u00f5es contra companhias de seguros<\/a>, pelo que n\u00e3o \u00e9 necess\u00e1rio um advogado. No caso de um procedimento de injun\u00e7\u00e3o de pagamento, este tamb\u00e9m pode ser iniciado sem um advogado se a d\u00edvida for inferior a 2.000 euros, embora seja sempre aconselh\u00e1vel ter aconselhamento jur\u00eddico em casos mais complexos. Para outros processos judiciais, ser\u00e1 necess\u00e1rio recorrer a este profissional.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1740579134703{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1740578841366{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f2f2f2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px\"><strong>O que devo fazer se o cliente tiver desaparecido?<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]Se o cliente n\u00e3o responder e n\u00e3o puder ser localizado, <strong>\u00e9 poss\u00edvel iniciar um processo de localiza\u00e7\u00e3o<\/strong> ou, em \u00faltimo recurso, reclamar a d\u00edvida atrav\u00e9s de um processo judicial.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1740579136394{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1740578880796{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f2f2f2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px\"><strong>Quanto tempo tenho para enviar um burofax de reclama\u00e7\u00e3o?<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]<strong>N\u00e3o existe um prazo obrigat\u00f3rio para o enviar,<\/strong> mas recomenda-se que o fa\u00e7as logo que seja detectada a falta de pagamento, a fim de evitar a prescri\u00e7\u00e3o da d\u00edvida. Para o efeito, \u00e9 aconselh\u00e1vel preencher um <strong><a href=\"https:\/\/mailcommsgroup.com\/pt\/blog\/modelo-burofax-for-claims\/\">modelo burofax para reclama\u00e7\u00f5es.<\/a><\/strong> <\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;grid&#8221; css=&#8221;.vc_custom_1547557263471{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column dp_animation=&#8221;&#8221; el_class=&#8221;El nuevo reglamento europeo obliga a recabar el consentimiento expl\u00edcito para el tratamiento de los datos de car\u00e1cter personal&#8221; font_color=&#8221;#81d742&#8243;][vc_single_image image=&#8221;32190&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221;][vc_raw_html css=&#8221;&#8221;]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[\/vc_raw_html][\/vc_column][\/vc_row][vc_row type=&#8221;grid&#8221; css=&#8221;.vc_custom_1679050935288{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_column dp_animation=&#8221;&#8221; css=&#8221;.vc_custom_1547557427896{padding-top: 0px !important;}&#8221;][vc_empty_space height=&#8221;80px&#8221; css=&#8221;.vc_custom_1740579085443{margin-top: -70px !important;}&#8221;][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]Quando um cliente n\u00e3o paga uma fatura dentro [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":32190,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[498],"class_list":["post-32256","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-burofax-pt"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u25b7 Como reclamar facturas n\u00e3o pagas na tua empresa<\/title>\n<meta name=\"description\" content=\"Descobre os passos fundamentais para RECLAMAR uma fatura IMPEDIDA na tua empresa \u261d Da negocia\u00e7\u00e3o \u00e0s ac\u00e7\u00f5es JUDICIAIS\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mailcommsgroup.com\/pt\/blog\/como-reclamar-uma-fatura-nao-paga\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u25b7 Como reclamar facturas n\u00e3o pagas na tua empresa\" \/>\n<meta property=\"og:description\" content=\"Descobre os passos fundamentais para RECLAMAR uma fatura IMPEDIDA na tua empresa \u261d Da negocia\u00e7\u00e3o \u00e0s ac\u00e7\u00f5es JUDICIAIS\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mailcommsgroup.com\/pt\/blog\/como-reclamar-uma-fatura-nao-paga\/\" \/>\n<meta property=\"og:site_name\" content=\"Mailcomms Group\" \/>\n<meta property=\"article:published_time\" content=\"2025-02-26T14:52:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-26T15:48:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2025\/02\/como-reclamar-una-factura-impagada.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"892\" \/>\n\t<meta property=\"og:image:height\" content=\"623\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Mailcomms Group\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@CommsCustomer\" \/>\n<meta name=\"twitter:site\" content=\"@CommsCustomer\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mailcomms Group\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tempo estimado de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"15 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/mailcommsgroup.com\/pt\/blog\/como-reclamar-uma-fatura-nao-paga\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/mailcommsgroup.com\/pt\/blog\/como-reclamar-uma-fatura-nao-paga\/\"},\"author\":{\"name\":\"Mailcomms Group\",\"@id\":\"https:\/\/mailcommsgroup.com\/pt\/#\/schema\/person\/c3a3ecfc795ade78319e6b1af9d65684\"},\"headline\":\"Como reclamar uma fatura n\u00e3o paga na tua empresa? 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