{"id":22257,"date":"2019-10-21T09:00:08","date_gmt":"2019-10-21T07:00:08","guid":{"rendered":"https:\/\/mailcommsgroup.com\/blog\/reimaginar-a-experiencia-digital-utilizar-a-nuvem-para-comunicar-melhor-com-os-clientes\/"},"modified":"2024-04-08T12:08:30","modified_gmt":"2024-04-08T10:08:30","slug":"reimaginar-a-experiencia-digital-utilizar-a-nuvem-para-comunicar-melhor-com-os-clientes","status":"publish","type":"post","link":"https:\/\/mailcommsgroup.com\/pt\/blog\/reimaginar-a-experiencia-digital-utilizar-a-nuvem-para-comunicar-melhor-com-os-clientes\/","title":{"rendered":"Reimaginar a experi\u00eancia digital: utilizar a nuvem para melhorar as comunica\u00e7\u00f5es com os clientes"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row type=&#8221;grid&#8221; css=&#8221;.vc_custom_1547557263471{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column dp_animation=&#8221;&#8221; el_class=&#8221;El nuevo reglamento europeo obliga a recabar el consentimiento expl\u00edcito para el tratamiento de los datos de car\u00e1cter personal&#8221; font_color=&#8221;#81d742&#8243;][vc_column_text dp_animation=&#8221;&#8221;]<\/p>\n<h2>Como a utiliza\u00e7\u00e3o da nuvem melhora as comunica\u00e7\u00f5es com os clientes e as estrat\u00e9gias de experi\u00eancia digital.<\/h2>\n<p>Os sistemas de comunica\u00e7\u00e3o com o cliente s\u00e3o muitas vezes esquecidos quando se trata da nuvem, mas, como este documento demonstra, este n\u00e3o deve ser o caso. As solu\u00e7\u00f5es de DX em nuvem oferecem benef\u00edcios imediatos em termos de pontos de requisitos melhorados (n\u00edvel de tarefa) e fornecem uma plataforma para melhorias integradas ao n\u00edvel do processo e para a migra\u00e7\u00e3o para uma maior efici\u00eancia de DX, melhor alcance e apoio aos objectivos de marketing e vendas e, fundamentalmente, uma melhor experi\u00eancia para os seus clientes.[\/vc_column_text][vc_single_image image=&#8221;5641&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;grid&#8221; css=&#8221;.vc_custom_1555933626160{margin-top: 0px !important;padding-top: 20px !important;}&#8221;][vc_column dp_animation=&#8221;&#8221; css=&#8221;.vc_custom_1547557427896{padding-top: 0px !important;}&#8221;][vc_column_text dp_animation=&#8221;&#8221;]O processo descrito neste documento, que vai do planeamento estrat\u00e9gico e operacional \u00e0 an\u00e1lise de lacunas, \u00e0 defini\u00e7\u00e3o e implementa\u00e7\u00e3o de solu\u00e7\u00f5es, \u00e0 otimiza\u00e7\u00e3o e \u00e0 evolu\u00e7\u00e3o, \u00e9 um quadro que pode e deve ser utilizado por empresas de todos os tipos para criar e beneficiar da excel\u00eancia da experi\u00eancia digital. O foco n\u00e3o \u00e9 espec\u00edfico da nuvem DX, mas ao examinar as formas como pode otimizar as actividades de atendimento ao cliente, acreditamos que descobrir\u00e1 inevitavelmente que as solu\u00e7\u00f5es de nuvem DX desempenham um papel fundamental no futuro do neg\u00f3cio digital.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;grid&#8221; css=&#8221;.vc_custom_1615320909456{margin-top: 50px !important;margin-bottom: 30px !important;padding-top: 10px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #46d6ac !important;}&#8221;][vc_column dp_animation=&#8221;&#8221;][vc_row_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text dp_animation=&#8221;&#8221; css=&#8221;.vc_custom_1615321058372{margin-bottom: 20px !important;}&#8221;]<\/p>\n<h3><span style=\"color: #ffffff;\">Reimaginar a experi\u00eancia digital: utilizar a nuvem para melhorar as comunica\u00e7\u00f5es com os clientes<\/span><\/h3>\n<p>[\/vc_column_text][vc_btn title=&#8221;DESCARREGAR O DOCUMENTO T\u00c9CNICO DA QUADIENT&#8221; style=&#8221;classic&#8221; shape=&#8221;round&#8221; size=&#8221;lg&#8221; align=&#8221;left&#8221; link=&#8221;url:https%3A%2F%2Fmailcommsgroup.com%2Fwp-content%2Fuploads%2F2021%2F03%2FReimaginar_la_experiencia_digital_Quadient.pdf|target:_blank|&#8221; el_class=&#8221;boton-blog&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;5643&#8243; img_size=&#8221;138&#215;186&#8243; alignment=&#8221;center&#8221; dp_animation=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;grid&#8221; css=&#8221;.vc_custom_1547557263471{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column dp_animation=&#8221;&#8221; el_class=&#8221;El nuevo reglamento europeo obliga a recabar el consentimiento expl\u00edcito para el tratamiento de los datos de car\u00e1cter personal&#8221; font_color=&#8221;#81d742&#8243;][vc_column_text dp_animation=&#8221;&#8221;] Como a utiliza\u00e7\u00e3o da nuvem melhora as comunica\u00e7\u00f5es com os clientes e as estrat\u00e9gias de experi\u00eancia digital. Os sistemas de comunica\u00e7\u00e3o com o cliente s\u00e3o muitas [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":19126,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[502,505],"class_list":["post-22257","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solucoes-de-comunicacao-com-valor-juridico","category-solucoes-de-comunicacao-omnicanal"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reimaginar a experi\u00eancia digital atrav\u00e9s da nuvem<\/title>\n<meta name=\"description\" content=\"Tire partido da nuvem para melhorar as comunica\u00e7\u00f5es com os clientes e as estrat\u00e9gias de experi\u00eancia digital.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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