{"id":40052,"date":"2025-11-26T11:13:47","date_gmt":"2025-11-26T10:13:47","guid":{"rendered":"https:\/\/mailcommsgroup.com\/?p=40052"},"modified":"2025-11-26T11:19:57","modified_gmt":"2025-11-26T10:19:57","slug":"the-importance-of-identifying-people-at-a-distance","status":"publish","type":"post","link":"https:\/\/mailcommsgroup.com\/en\/blog\/the-importance-of-identifying-people-at-a-distance\/","title":{"rendered":"The importance of identifying people at a distance"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row type=&#8221;grid&#8221; css=&#8221;.vc_custom_1547557263471{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column dp_animation=&#8221;&#8221; el_class=&#8221;El nuevo reglamento europeo obliga a recabar el consentimiento expl\u00edcito para el tratamiento de los datos de car\u00e1cter personal&#8221; font_color=&#8221;#81d742&#8243;][vc_single_image image=&#8221;40478&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;grid&#8221; css=&#8221;.vc_custom_1679050935288{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_column dp_animation=&#8221;&#8221; css=&#8221;.vc_custom_1547557427896{padding-top: 0px !important;}&#8221;][vc_empty_space height=&#8221;80px&#8221; css=&#8221;.vc_custom_1742553516084{margin-top: -70px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1764062408451{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;background-color: #F2F2F2 !important;}&#8221; dp_animation=&#8221;&#8221;]<span style=\"font-size: 20px;\"><strong>Table of Contents  <\/strong><\/span><\/p>\n<ol>\n<li><a href=\"#uno\">Physical and legal identity: two realities that also need to be verified<\/a><\/li>\n<li><a href=\"#dos\">Digital Identity in Spain: Certificates and official systems<\/a><\/li>\n<li><a href=\"#tres\">Video identification: document verification, biometrics, and selfie<\/a><\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;110px&#8221; css=&#8221;.vc_custom_1764062411514{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]<strong>More and more everyday activities are being carried out without having to travel<\/strong>: opening a bank account, applying for public aid, contracting a service or signing a document. This convenience brings with it a crucial challenge: how do you make sure that the person on the other end is really who they say they are? <\/p>\n<p>In Spain, <strong>identity fraud has increased significantly<\/strong> in recent years. The expansion of artificial intelligence has accelerated this trend, facilitating the creation of false documents, manipulated images or even artificially generated videos and audios capable of imitating a real person. This forces companies and administrations to reinforce their verification mechanisms to avoid increasingly sophisticated impersonations.  <\/p>\n<p>For this reason, <strong>reliable, secure and up-to-date remote identification systems are more important than ever.<\/strong>[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1764062413921{margin-top: -100px !important;}&#8221; el_id=&#8221;uno&#8221;][vc_column_text css=&#8221;.vc_custom_1764061541371{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #47d7ac !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h2 style=\"margin-top: 0;\"><span style=\"color: #000000;\"><strong>Physical and legal identity: two realities that also need to be verified<\/strong><\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]When we talk about identity, we usually think of individuals, but in Spain it is also essential to correctly identify legal entities: companies, associations, organizations or any entity with its own legal personality. Both identities require different methods to be accredited.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1764062416801{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1764061564570{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #F2F2F2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px;\"><strong>Identity of natural persons<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]It is the <strong>identity of specific individuals<\/strong>: citizens or residents.<\/p>\n<p>It is credited by:<\/p>\n<ul>\n<li>DNI \/ DNIe<\/li>\n<li>NIE<\/li>\n<li>Passport<\/li>\n<li>Personal digital certificates (FNMT or other providers)<\/li>\n<li>Access systems such as Cl@ve<\/li>\n<li>Video identification for remote processes<\/li>\n<li>Wallet of the National Police, which allows to carry an official digital version of the DNI in the cell phone.<\/li>\n<\/ul>\n<p>These technologies make it possible to verify that the person is who he\/she says he\/she is and that the identification document is authentic.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1764062419609{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1764061659698{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #F2F2F2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px;\"><strong>Identity of legal entities<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]A legal entity has no face or physical document, but has a <strong>legal identity based on official records.<\/strong><\/p>\n<p>To prove it, technologies and elements are used such as:<\/p>\n<ul>\n<li>Representative digital certificates (issued by FNMT or other trusted service providers).<\/li>\n<li>Legal representative.<\/li>\n<li>Volunteer representative.<\/li>\n<li>Certificate of entity (legal entity).<\/li>\n<li>Information from the Commercial Registry, which certifies the existence of the company and who is authorized to sign.<\/li>\n<li>Digitized powers of attorney, when it is necessary to demonstrate that a natural person has authority to act on behalf of the company.<\/li>\n<li>Company electronic seals, equivalent to a digital signature but issued in the name of the entity, not a person.<\/li>\n<li>Identify the final beneficiaries.<\/li>\n<\/ul>\n<p>These technologies make it possible to guarantee that a company is real, that it exists legally and that the person acting on its behalf is authorized to do so.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-40068 pd-t-10\" title=\"identity-of-legal-persons\" src=\"https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2025\/11\/identidad-de-personas-juridicas.webp\" alt=\"Identity of legal entities\" width=\"892\" height=\"418\" srcset=\"https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2025\/11\/identidad-de-personas-juridicas.webp 892w, https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2025\/11\/identidad-de-personas-juridicas-300x141.webp 300w, https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2025\/11\/identidad-de-personas-juridicas-768x360.webp 768w\" sizes=\"auto, (max-width: 892px) 100vw, 892px\" \/>[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1764062423681{margin-top: -100px !important;}&#8221; el_id=&#8221;dos&#8221;][vc_column_text css=&#8221;.vc_custom_1764061822554{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #47d7ac !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h2 style=\"margin-top: 0;\"><span style=\"color: #000000;\"><strong>Digital Identity in Spain: Certificates and official systems<\/strong><\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]In Spain there are official solutions that allow secure proof of identity in public and private transactions.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1764062426466{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1764061855363{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #F2F2F2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px;\"><strong>Digital certificate of the electronic DNI (DNIe)<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]The DNI incorporates a chip containing a digital certificate. With a compatible reader, it allows you to identify yourself and sign documents online with full legal validity. It is a secure method, although less used due to the need for a physical reader.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1764062428458{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1764061884394{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #F2F2F2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px;\"><strong>Cl@ve System<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]Cl@ve is the public administration&#8217;s digital identity system. It offers several ways to identify oneself: <\/p>\n<ul>\n<li>Cl@ve PIN: temporary code sent to the cell phone.<\/li>\n<li>Permanent Cl@ve: user + strengthened password.<\/li>\n<li>Cl@ve with certificate: combination with digital certificates.<\/li>\n<\/ul>\n<p>It is one of the most accessible methods for citizens.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1764062431642{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1764061947170{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #F2F2F2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px;\"><strong>Digital certificate issued by the FNMT or other trusted service providers.<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]The <strong>personal digital certificate<\/strong> allows to identify oneself, sign documents and access to public and private services. The <strong>representative certificates<\/strong> allow a company to act legally through the Internet, for example to sign contracts or carry out procedures with the Administration.<br \/>It is important to point out that this identification mechanism is suitable for Public Administrations, but not for registrations regulated by SEPBLAC.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1764062434282{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1764062027890{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #F2F2F2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px;\"><strong>New National Police Wallet<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]The <strong>National Police<\/strong> has recently launched an official application that allows you to carry your ID in digital format on your cell phone, while maintaining the security guarantees of the physical document. <strong>Among its advantages are:<\/strong><\/p>\n<ul>\n<li>Immediate identification without the need to carry a physical ID card.<\/li>\n<li>More agile access to public and private services.<\/li>\n<li>Future integration with European digital identity systems.<\/li>\n<\/ul>\n<p>This wallet is a step towards a more modern, mobile and accessible identity model.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-40071 pd-t-10\" title=\"electronic dni-electronic\" src=\"https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2025\/11\/dni-electronico.webp\" alt=\"Electronic ID\" width=\"892\" height=\"418\" srcset=\"https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2025\/11\/dni-electronico.webp 892w, https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2025\/11\/dni-electronico-300x141.webp 300w, https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2025\/11\/dni-electronico-768x360.webp 768w\" sizes=\"auto, (max-width: 892px) 100vw, 892px\" \/>[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1764062438233{margin-top: -100px !important;}&#8221; el_id=&#8221;tres&#8221;][vc_column_text css=&#8221;.vc_custom_1764062102747{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #47d7ac !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h2 style=\"margin-top: 0;\"><span style=\"color: #000000;\"><strong>Video identification: document verification, biometrics, and selfie<\/strong><\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]When a person is unable to travel, many Spanish entities use video identification, combining several elements:[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1764062441210{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1764062153202{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #F2F2F2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px;\"><strong>Documentary verification<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]<strong>The DNI, NIE or passport is checked,<\/strong> verifying visible and invisible elements to detect modifications or falsifications.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1764062443225{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1764062178458{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #F2F2F2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px;\"><strong>Facial biometrics<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]The system <strong>compares the person&#8217;s face with the photograph<\/strong> on the document, confirming that it matches.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1764062445945{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1764062204082{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #F2F2F2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px;\"><strong>Selfie or proof of life<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]The user performs <strong>simple gestures to demonstrate that it is a real person<\/strong> and not a manipulated video or image. These techniques make it possible to detect impersonation attempts, including those generated by AI. This type of tests can be active (performing random gestures) or passive (performed by algorithms based on the video recording).[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1764062448705{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1764062229874{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #F2F2F2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px;\"><strong>The need for simple and accessible identification systems<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]<strong>Security is essential, but it cannot go against usability.<\/strong>  One of the great challenges today is to make these systems understandable and accessible to everyone, regardless of their digital experience. Identity mechanisms must offer: <\/p>\n<ul>\n<li>Guided and easy to follow processes.<\/li>\n<li>Assisted and unassisted alternatives.<\/li>\n<li>Immediate support in case of doubt.<\/li>\n<li>A uniform experience for individuals and legal entities.<\/li>\n<\/ul>\n<p>In this regard, our <a href=\"https:\/\/mailcommsgroup.com\/en\/certified-digital-identification\/assisted-and-unassisted-video-identification\/\">assisted and unassisted video identification solution<\/a> is designed to ensure that no one is left behind. Thanks to the <strong>Assistance button<\/strong>, any user can request help at the exact moment they need it, without abandoning the process. This improves the experience, reduces errors and ensures that the identification process is truly inclusive.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1764062448705{margin-top: -100px !important;}&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;grid&#8221; css=&#8221;.vc_custom_1547557263471{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column dp_animation=&#8221;&#8221; el_class=&#8221;El nuevo reglamento europeo obliga a recabar el consentimiento expl\u00edcito para el tratamiento de los datos de car\u00e1cter personal&#8221; font_color=&#8221;#81d742&#8243;][vc_single_image image=&#8221;40478&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;grid&#8221; css=&#8221;.vc_custom_1679050935288{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_column dp_animation=&#8221;&#8221; css=&#8221;.vc_custom_1547557427896{padding-top: 0px !important;}&#8221;][vc_empty_space height=&#8221;80px&#8221; css=&#8221;.vc_custom_1742553516084{margin-top: -70px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1764062408451{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;background-color: #F2F2F2 [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":40478,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[482],"class_list":["post-40052","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-corporate-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The importance of identifying people at a distance<\/title>\n<meta name=\"description\" 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