{"id":24092,"date":"2023-11-23T10:26:43","date_gmt":"2023-11-23T09:26:43","guid":{"rendered":"https:\/\/mailcommsgroup.com\/?p=24092"},"modified":"2025-11-25T13:43:23","modified_gmt":"2025-11-25T12:43:23","slug":"welcome-to-the-era-of-certified-communications-and-electronic-contracting-by-whatsapp","status":"publish","type":"post","link":"https:\/\/mailcommsgroup.com\/en\/blog\/welcome-to-the-era-of-certified-communications-and-electronic-contracting-by-whatsapp\/","title":{"rendered":"Welcome to the era of certified communications and electronic contracting via WhatsApp."},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row type=&#8221;grid&#8221; css=&#8221;.vc_custom_1658303954478{margin-top: 0px !important;padding-right: 0px !important;padding-bottom: 35px !important;padding-left: 0px !important;}&#8221;][vc_column dp_animation=&#8221;&#8221; css=&#8221;.vc_custom_1646912863207{padding-top: 0px !important;}&#8221;][vc_single_image image=&#8221;24105&#8243; img_size=&#8221;full&#8221; alignment=&#8221;right&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;grid&#8221; css=&#8221;.vc_custom_1658303954478{margin-top: 0px !important;padding-right: 0px !important;padding-bottom: 35px !important;padding-left: 0px !important;}&#8221;][vc_column dp_animation=&#8221;&#8221; css=&#8221;.vc_custom_1646912863207{padding-top: 0px !important;}&#8221;][vc_empty_space height=&#8221;100px&#8221; el_id=&#8221;uno&#8221; css=&#8221;.vc_custom_1666180590409{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1764074454277{padding-bottom: 15px !important;}&#8221;]The title of this post may seem exaggerated, <strong>but making this service available to our clients seems very relevant to us<\/strong>. We have added WhatsApp to our channels of certified communications, SMS, e-mail and postal mail. In other words, <strong>from now on, any company will be able to interact with its users through the most popular instant messaging app and include, in the same conversation, key elements for legal authenticity<\/strong> such as, for example, electronic signatures, the obtaining of consents required by the RGPD or certified digital identification.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24113 alignleft\" src=\"https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2023\/11\/Whatsapp-logo.png\" alt=\"\" width=\"174\" height=\"174\" srcset=\"https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2023\/11\/Whatsapp-logo.png 3410w, https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2023\/11\/Whatsapp-logo-300x300.png 300w, https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2023\/11\/Whatsapp-logo-1024x1024.png 1024w, https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2023\/11\/Whatsapp-logo-150x150.png 150w, https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2023\/11\/Whatsapp-logo-768x768.png 768w, https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2023\/11\/Whatsapp-logo-1536x1536.png 1536w, https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2023\/11\/Whatsapp-logo-2048x2048.png 2048w\" sizes=\"auto, (max-width: 174px) 100vw, 174px\" \/>Our solution is not limited to managing the sending through WhatsApp of a link for the user to click and continue the process outside the application. <strong>We have designed a service that works as an integral conversation within WhatsApp, <em>end-to-end<\/em>, in which the person<\/strong><strong>who is going to hire can talk in real time with your salesperson or with a <em>chatbot<\/em>,<\/strong> who will guide them through the process and offer them all the information and answers they need at the moment. In addition, <strong>you can complete the conversation with a purchase or contract without leaving the conversation,<\/strong> by means of an electronic signature (simple or advanced) or by sending your RGPD consent.<\/p>\n<p>For its part, <strong>the company will have a powerful and agile tool that guarantees regulatory compliance and offers features such as personal data management, evidence collection to certify communication or contracting<\/strong> (under ISO 27001 and 27701 security standards) and secure custody of evidence. All this with the added confidence of our accreditation as a qualified provider of trusted electronic services, as recognized by the Ministry of Economic Affairs and Digital Transformation, and of the platform that manages the entire process: <a href=\"https:\/\/mailcommsgroup.com\/en\/technology-platforms\/certysign\/\">CertySign<\/a>, a technology of our own design.<\/p>\n<p>In addition, the company that launches its electronic communication and contracting processes through our certified WhatsApp service will enjoy benefits such as, among others:<\/p>\n<ul>\n<li><strong>Immediacy<\/strong> in user-company relations.<\/li>\n<li><strong>Agile conversions<\/strong> thanks to conversations that will turn into hires in record time.<\/li>\n<li><strong>Engaging user experience<\/strong> in an environment that customers are accustomed to.<\/li>\n<li><strong>Acceleration of business processes.<\/strong><\/li>\n<li><strong>Possibility of combining certified channels<\/strong> (WhatsApp, email, SMS and postal) to maximize efficiency, from the same platform and always maintaining traceability.<\/li>\n<li><strong>High conversion rates<\/strong> from sustained and fast contracting and\/or signing decisions.<\/li>\n<li><strong>Possibility of custom-designing communication processes<\/strong>, both in terms of technical characteristics and <em>look &amp; feel<\/em>, as well as the level of reliability required.<\/li>\n<li>Ability to <strong>enrich the conversation with multimedia or interactive elements<\/strong> such as buttons, drop-down lists or validations.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;100px&#8221; el_id=&#8221;dos-b&#8221; css=&#8221;.vc_custom_1666263766740{margin-top: -100px !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_cta h2=&#8221;Do you want to know more about our certified WhatsApp service?&#8221;]We invite you to visit our <a href=\"https:\/\/mailcommsgroup.com\/en\/certified-notifications\/certified-whatsapp\/\">product page<\/a>, where you will find information, a graphic on how it works and other useful information about its features. <strong>And we encourage you to contact us through the form below<\/strong> to further explore and customize the service to your company&#8217;s exact needs.<\/p>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f22879-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"22879\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/posts\/24092#wpcf7-f22879-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"22879\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f22879-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"col1-2 pd-10\">\n\t<p>Name*<span class=\"wpcf7-form-control-wrap\" data-name=\"Nombre\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Nombre\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"col1-2 pd-10\">\n\t<p>Last Name*<span class=\"wpcf7-form-control-wrap\" data-name=\"Apellidos\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Apellidos\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"col1-2 pd-10\">\n\t<p>Company email*<span class=\"wpcf7-form-control-wrap\" data-name=\"Email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"Email\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"col1-2 pd-10\">\n\t<p>Phone*<span class=\"wpcf7-form-control-wrap\" data-name=\"Telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"Telefono\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"col1-1 pd-10\">\n\t<p><label class=\"checkbox-label\"><span>I agree to the processing of my personal data to receive commercial information in accordance with our <a class=\"post entry-content\" href=\"https:\/\/mailcommsgroup.com\/en\/privacy-policy\/\" target=\"_blank\"><strong>privacy policy.<\/strong><\/a><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"conditions\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"conditions[]\" value=\"1\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/span><\/span><\/span><\/label>\n\t<\/p>\n<\/div>\n<div class=\"col1-1 pd-10 submit-col\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"url\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text displaynone\" aria-invalid=\"false\" value=\"customercomms.com\" type=\"text\" name=\"url\" \/><\/span>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_cta][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Today, WhatsApp is the conversational channel par excellence. And from MailComms Group we offer you to adapt it to the activity of your company to turn the app into a powerful solution for certified communications and electronic contracting, with full legal validity and without leaving WhatsApp. We tell you all about it in this post.<\/p>\n","protected":false},"author":1,"featured_media":24105,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[480],"class_list":["post-24092","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication-solutions-with-legal-value"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Welcome to the era of certified communications and electronic contracting via WhatsApp.<\/title>\n<meta name=\"description\" content=\"Today, WhatsApp is the conversational channel par excellence. 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