{"id":22849,"date":"2017-02-06T16:45:08","date_gmt":"2017-02-06T15:45:08","guid":{"rendered":"https:\/\/mailcommsgroup.com\/blog\/mailteck-customer-comms-reinforces-its-presence-at-the-insurance-weekend-with-a-day-on-customer-experience-360o\/"},"modified":"2026-03-17T14:39:31","modified_gmt":"2026-03-17T13:39:31","slug":"mailteck-customer-comms-reinforces-its-presence-at-the-insurance-weekend-with-a-day-on-customer-experience-360o","status":"publish","type":"post","link":"https:\/\/mailcommsgroup.com\/en\/blog\/mailteck-customer-comms-reinforces-its-presence-at-the-insurance-weekend-with-a-day-on-customer-experience-360o\/","title":{"rendered":"MailTecK &amp; Customer Comms reinforce their presence at Insurance Week with a conference on Customer Experience 360\u00ba."},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column el_class=&#8221;La transformaci\u00f3n digital en la era del cliente&#8221; font_color=&#8221;#81d742&#8243;][vc_single_image image=&#8221;6478&#8243; img_size=&#8221;full&#8221;][vc_column_text]<strong>MailTecK &amp; Customer Comms<\/strong> will be present at the <strong>Insurance Week<\/strong>, which will take place in Madrid from <strong>February 21 to 23<\/strong>, at the <strong>IFEMA<\/strong> North Convention Center.<\/p>\n<p>On <strong>Thursday 23rd at 12.00h<\/strong>, during the <strong>Customer Experience 360\u00ba<\/strong> <strong>conference<\/strong>, the <strong>integral management<\/strong> of the <strong>customer experience<\/strong> at <strong>every point of contact in their life cycle<\/strong>, through <strong>omnichannel communications<\/strong>, both <strong>physical<\/strong> and <strong>electronic<\/strong>, will be addressed.<\/p>\n<p>We will be accompanied by <strong>renowned professionals of recognized prestige<\/strong> in Customer Experience applied to the <strong>insurance sector<\/strong> such as <strong>Carlos Molina<\/strong>, Director of the Customer Experience program at <strong>ICEMD &#8211; ESIC<\/strong> and <strong>Miguel Cruz<\/strong>, Marketing Director of <strong>Reale Seguros<\/strong>.<\/p>\n<p>As in previous editions, the group will have <strong>a stand<\/strong> where it will serve visitors by presenting <strong>multichannel communication<\/strong> <strong>solutions<\/strong> throughout the <strong>customer lifecycle<\/strong> such as <strong>digital welcome packs, transpromo expiration notices, certified communications, electronic signatures<\/strong>&#8230;<\/p>\n<p>The combination of both companies offers insurance companies the <strong>strength of a recognized industry benchmark<\/strong> combined with <strong>cutting-edge technology<\/strong> in <strong>omnichannel communication processes with customers and intermediaries<\/strong>.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;3\/3&#8243;][vc_single_image image=&#8221;6481&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>360\u00ba management of the customer experience at every touch point in the customer lifecycle through omnichannel communications, both physical and electronic. Conference on Customer Experience 360\u00ba where the integral management of the customer experience was addressed.<\/p>\n","protected":false},"author":13,"featured_media":6478,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[482,697],"class_list":["post-22849","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-corporate-news","category-events"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>MailTecK &amp; Customer Comms reinforce their presence at Insurance Week with a conference on Customer Experience 360\u00ba. - Mailcomms Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mailcommsgroup.com\/en\/blog\/mailteck-customer-comms-reinforces-its-presence-at-the-insurance-weekend-with-a-day-on-customer-experience-360o\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MailTecK &amp; Customer Comms reinforce their presence at Insurance Week with a conference on Customer Experience 360\u00ba. - Mailcomms Group\" \/>\n<meta property=\"og:description\" content=\"360\u00ba management of the customer experience at every touch point in the customer lifecycle through omnichannel communications, both physical and electronic. 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