{"id":21934,"date":"2024-12-09T13:00:42","date_gmt":"2024-12-09T12:00:42","guid":{"rendered":"https:\/\/mailcommsgroup.com\/blog\/onboarding-digital-and-electronic-signature-the-new-normal-in-insurance\/"},"modified":"2025-11-19T14:17:54","modified_gmt":"2025-11-19T13:17:54","slug":"onboarding-digital-and-signature-electronics","status":"publish","type":"post","link":"https:\/\/mailcommsgroup.com\/en\/blog\/onboarding-digital-and-signature-electronics\/","title":{"rendered":"Digital onboarding: The new era of digital transformation"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row type=&#8221;grid&#8221; css=&#8221;.vc_custom_1547557263471{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column dp_animation=&#8221;&#8221; el_class=&#8221;El nuevo reglamento europeo obliga a recabar el consentimiento expl\u00edcito para el tratamiento de los datos de car\u00e1cter personal&#8221; font_color=&#8221;#81d742&#8243;][vc_single_image image=&#8221;30180&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;.vc_custom_1739181771630{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;background-color: #F2F2F2 !important;}&#8221; dp_animation=&#8221;&#8221;]<span style=\"font-size: 20px\"><strong>Table of Contents  <\/strong><\/span><\/p>\n<ol>\n<li><a href=\"#uno\">What is digital onboarding and how does it work?<\/a><\/li>\n<li><a href=\"#dos\">Digital Onboarding in Human Resources: A Paradigm Shift<\/a><\/li>\n<li><a href=\"#tres\">Examples of digital onboarding in companies<\/a><\/li>\n<li><a href=\"#cuatro\">Best practices and tools for the digital management of onboarding<\/a><\/li>\n<li><a href=\"#cinco\">Creation of a successful digital onboarding plan<\/a><\/li>\n<li><a href=\"#seis\">Digital Onboarding: what advantages does it offer over traditional onboarding?<\/a><\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;grid&#8221; css=&#8221;.vc_custom_1679050935288{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_column dp_animation=&#8221;&#8221; css=&#8221;.vc_custom_1547557427896{padding-top: 0px !important;}&#8221;][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]When the COVID-19 pandemic hit, insurers, financial institutions, credit unions and businesses around the world had to <strong>transition to purely remote digital processes<\/strong> virtually overnight.<\/p>\n<p>While digitalization efforts in many industries were already underway, COVID-19 undoubtedly accelerated the shift to <em>digital-first<\/em> strategies for customer acquisition, new account opening and self-service processes. This is how <strong>digital<em>onboarding<\/em><\/strong> emerged strongly as an essential component in the digital transformation of companies.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1739181778082{margin-top: -100px !important;}&#8221; el_id=&#8221;uno&#8221;][vc_column_text css=&#8221;.vc_custom_1730884164930{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #47d7ac !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h2 style=\"margin-top: 0\"><span style=\"color: #000000\"><strong>What is digital onboarding and how does it work?<\/strong><\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]<em>Digital onboarding<\/em> is the <strong>process of welcoming and integrating new employees or customers through digital tools.<\/strong> Instead of being done in person or with paper documents, it is carried out using online platforms that automate much of the process.<\/p>\n<p>There are multiple steps in the traditional <em>onboarding<\/em> process that can be completely eliminated with the help of digital technologies, leading to a simpler and more convenient experience without compromising security.<\/p>\n<p>Modern acceptance technologies, such as digital identity verification and electronic signatures, are used for this purpose.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1739181781690{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1730884313705{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f2f2f2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px\"><strong>Digitization of the welcome and adaptation processes in companies<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]Advances in technology have allowed <strong>traditional <em>onboarding<\/em> processes to migrate to a digital format.<\/strong> Companies are adopting solutions that eliminate the use of paper and physical interactions in processes such as:<\/p>\n<ul>\n<li>The <strong><a href=\"https:\/\/mailcommsgroup.com\/en\/blog\/signature-digit-contracts\/\">digital signature of contracts.<\/a><\/strong><\/li>\n<li>Initial training.<\/li>\n<li>Introduction to the company&#8217;s philosophy, standards and policies.<\/li>\n<li>Details of the functions of the position.<\/li>\n<li>Integration within the company&#8217;s network.<\/li>\n<\/ul>\n<p>This not only streamlines the onboarding of new employees, but also ensures greater control and security.<\/p>\n<p>Discover the benefits of <strong><a href=\"https:\/\/mailcommsgroup.com\/en\/blog\/digitalization-processes-company\/\">digitization of processes in companies<\/a><\/strong> and how to implement it.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1739181784162{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1730884761800{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f2f2f2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px\"><strong>Automation and simplification of the onboarding process<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]Digital <em>onboarding<\/em> <strong>automates repetitive tasks,<\/strong> <strong>such as contract generation and document management.<\/strong> By eliminating the bottlenecks typical of the manual process, companies can significantly reduce the time required to onboard new employees or acquire new customers.<\/p>\n<p>Electronic signature and digital identity <strong><a href=\"https:\/\/mailcommsgroup.com\/en\/certified-digital-identification\/identity-verification\/\">identity verification solutions<\/a><\/strong> are key to achieving a frictionless experience.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1739181789154{margin-top: -100px !important;}&#8221; el_id=&#8221;dos&#8221;][vc_column_text css=&#8221;.vc_custom_1730885975510{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #47d7ac !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h2 style=\"margin-top: 0\"><span style=\"color: #000000\"><strong>Digital Onboarding in Human Resources: A Paradigm Shift<\/strong><\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]The implementation of digital<em> onboarding<\/em> in human resources has radically transformed how new hires are managed.<\/p>\n<p>The  <strong>HR can now focus more on strategy and less on the logistics of the welcome process. <\/strong>  This is because the adoption of digital platforms not only saves time, but also allows for better tracking and personalization of the employee experience from their first contact with the company.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1739181791986{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1730886091718{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f2f2f2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px\"><strong>Efficient onboarding of new employees through digital platforms<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]With digital tools, onboarding new workers is much more efficient.<\/p>\n<p>From the first interaction with the company, employees can <strong>complete forms, receive training and familiarize themselves with the company&#8217;s systems without the need to be physically present,<\/strong> since, once the applicant has been correctly identified in real time, they are presented with documents to review and sign electronically.<\/p>\n<p>This is especially relevant in contexts where teleworking is the norm.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-29599 pd-t-10\" title=\"onboarding-digital-human-resources\" src=\"https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2020\/11\/onboarding-digital-recursos-humanos.webp\" alt=\"Digital onboarding in human resources\" width=\"892\" height=\"418\" srcset=\"https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2020\/11\/onboarding-digital-recursos-humanos.webp 892w, https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2020\/11\/onboarding-digital-recursos-humanos-300x141.webp 300w, https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2020\/11\/onboarding-digital-recursos-humanos-768x360.webp 768w\" sizes=\"auto, (max-width: 892px) 100vw, 892px\" \/>[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1739181795018{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1730886248781{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f2f2f2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px\"><strong>Benefits for the HR department and the employee experience<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]Digital <em>onboarding<\/em> in human resources offers multiple benefits to this department, highlighting:<\/p>\n<ul>\n<li><strong>Significant savings in time and resources.<\/strong><\/li>\n<li>Data collection to facilitate <strong>process customization and continuous improvement.<\/strong><\/li>\n<\/ul>\n<p>But these advantages do not stop there, because there are also advantages for employees. <em>Digital onboarding<\/em> makes it possible to <strong><a href=\"https:\/\/mailcommsgroup.com\/en\/blog\/how-to-optimize-relationship-with-employees-with-electronic-signature\/\">optimize the relationship with employees,<\/a><\/strong> making the experience more agile, which contributes to a <strong>more positive start in the company.<\/strong>[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1739181799905{margin-top: -100px !important;}&#8221; el_id=&#8221;tres&#8221;][vc_column_text css=&#8221;.vc_custom_1730886392286{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #47d7ac !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h2 style=\"margin-top: 0\"><span style=\"color: #000000\"><strong>Examples of digital onboarding in companies<\/strong><\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]Some pioneering companies that have implemented <strong>examples of digital <em>onboarding<\/em> have demonstrated the value of this process.<\/strong> <em>MunichRe<\/em> is a great example of a business that was able to achieve results with this process.<\/p>\n<p>This company worked with partners and clients to completely reinvent the workflow of their voluntary coverage line and selected technology platforms to meet those needs. Their fully electronic process, including the electronic signature solution integrated with <em>OneSpan Sign<\/em>, allowed them to reduce onboarding time from 30 days to just 10 minutes. <\/p>\n<p>Another great example is <em>Mitchell &amp; Whale,<\/em> one of the fastest growing organic brokerages in Ontario. These adapted to the modern consumer long before COVID-19, which led them to attract a unique demographic, 50% of whom were under 40. <\/p>\n<p>This success is largely due to their digital strategy, for which they carefully selected technologies that met the needs of their existing workflows.<\/p>\n<p>By creating templates enabled for user-initiated e-signatures and requiring mandatory agent training, they were able to quickly digitize their strategy and simplify the process for both agents and customers.<\/p>\n<p>This type of success is increasingly common, highlighting the <strong>effectiveness of digital transformation in HR.<\/strong>[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1739181805329{margin-top: -100px !important;}&#8221; el_id=&#8221;cuatro&#8221;][vc_column_text css=&#8221;.vc_custom_1730886809468{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #47d7ac !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h2 style=\"margin-top: 0\"><span style=\"color: #000000\"><strong>Best practices and tools for the digital management of onboarding<\/strong><\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]There are several tools and platforms that facilitate the management of <em>digital onboarding<\/em>.<\/p>\n<p>From <strong>document management solutions to online training platforms,<\/strong> companies must select those that best suit their needs. For example, at <strong>MailComms Group<\/strong> we facilitate e-recruitment in <strong><a href=\"https:\/\/mailcommsgroup.com\/en\/e-procurement\/\">e-recruitment in companies<\/a><\/strong> thanks to our <strong><a href=\"https:\/\/mailcommsgroup.com\/en\/e-procurement\/electronic-signature\/\">electronic signature services<\/a><\/strong> y <strong><a href=\"https:\/\/mailcommsgroup.com\/en\/electronic-contracting\/virtual-signature-room\/\">virtual signature room<\/a><\/strong>among others. <\/p>\n<p>In addition, it is important to ensure that the tools chosen integrate tracking and customization features to ensure that the process is efficient and user-friendly.<\/p>\n<p>In the case of customer acquisition, whether you are starting to digitize the customer journey <strong><a href=\"https:\/\/mailcommsgroup.com\/en\/blog\/the-power-of-orchestrating-the-customer-journey\/\">customer journey<\/a><\/strong> or you are on the path to full automation, incorporating e-signatures is an essential (and easy to implement) strategy that can reduce delays in customer <em>onboarding<\/em> and improve the customer experience.<\/p>\n<p>In that regard, <strong>there are two approaches to implementing electronic signatures: user-initiated and integrated.<\/strong> Both provide operational efficiencies, improve customer experience and reduce document errors, but each also has distinct advantages.<\/p>\n<p>The former is ideal for lower volume processes and satisfies the most common signature workflows (e.g. contracts and agreements). This is a good place to start, as <strong>absolutely no development is required;<\/strong> simply upload your document, select your signers and you can start signing electronically within minutes. <\/p>\n<p>The second is an integrated approach <strong>designed for more complex, system-driven processes.<\/strong> This solution gives you the ability to add e-signature capabilities into your own applications, such as your website, mobile application or any of your systems, and <strong>create automatically generated workflows<\/strong>.<\/p>\n<p>For a complete breakdown of the advantages offered by both approaches, see the table below:<br \/>\n[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<table class=\"tg\" style=\"border-collapse: collapse\">\n<thead>\n<tr>\n<th style=\"background-color: #46d6ac;font-size: 12px;font-weight: normal;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #ffffff\"><\/th>\n<th style=\"background-color: #46d6ac;font-size: 12px;font-weight: normal;overflow: hidden;padding: 10px 10px;text-align: center;vertical-align: top;border: 2px solid #ffffff\"><span style=\"color: #fff\"><strong>User initiated<\/strong><\/span><\/th>\n<th style=\"background-color: #46d6ac;font-size: 12px;font-weight: normal;overflow: hidden;padding: 10px 10px;text-align: center;vertical-align: top;border: 2px solid #ffffff\"><span style=\"color: #fff\"><strong>Integrated<\/strong><\/span><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"background-color: #dddddd;font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\"><strong>Business process channel<\/strong><\/td>\n<td style=\"font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\">&#8211; B2E<br \/>\n&#8211; B2B<br \/>\n&#8211; One-time B2C agreements<\/td>\n<td style=\"font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\">&#8211; B2C<br \/>\n&#8211; B2B<\/td>\n<\/tr>\n<tr>\n<td style=\"background-color: #dddddd;font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\"><strong>Workflow complexity<\/strong><\/td>\n<td style=\"font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\">&#8211; Simple<\/td>\n<td style=\"font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\">&#8211; Simple to complex<\/td>\n<\/tr>\n<tr>\n<td style=\"background-color: #dddddd;font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\"><strong>Transaction volumes<\/strong><\/td>\n<td style=\"font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\">&#8211; Low<\/td>\n<td style=\"font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\">&#8211; Medium to high<\/td>\n<\/tr>\n<tr>\n<td style=\"background-color: #dddddd;font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\"><strong>Sample Documents<\/strong><\/td>\n<td style=\"font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\">&#8211; Internal documents requiring employee signatures<br \/>\n&#8211; Changes to existing bank accounts<br \/>\n&#8211; Wealth management forms<br \/>\n&#8211; Merchant banking service agreements, ACH authorizations, wire transfer agreements and more<\/td>\n<td style=\"font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\">&#8211; Clauses<br \/>\n&#8211; Account openings<br \/>\n&#8211; Loan applications<br \/>\n&#8211; Mortgage applications<\/td>\n<\/tr>\n<tr>\n<td style=\"background-color: #dddddd;font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\"><strong>Chronology of integration<\/strong><\/td>\n<td style=\"font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\">&#8211; Immediate<\/td>\n<td style=\"font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\">&#8211; Days to weeks<\/td>\n<\/tr>\n<tr>\n<td style=\"background-color: #dddddd;font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\"><strong>Start-up time<\/strong><\/td>\n<td style=\"font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\">&#8211; 1 to 3 days for low to medium user volume<br \/>\n&#8211; Longer for large volumes<\/td>\n<td style=\"font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\">&#8211; 6 to 9 weeks<\/td>\n<\/tr>\n<tr>\n<td style=\"background-color: #dddddd;font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\"><strong>User-based pricing<\/strong><\/td>\n<td style=\"font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\">&#8211; Price per user<\/td>\n<td style=\"font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\">&#8211; Price per transaction<\/td>\n<\/tr>\n<tr>\n<td style=\"background-color: #dddddd;font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\"><strong>Benefits<\/strong><\/td>\n<td style=\"font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\">&#8211; Two methods to initiate transactions<br \/>\n&#8211; All features enabled out-of-the-box<br \/>\n&#8211; Simple and intuitive process<\/td>\n<td style=\"font-size: 12px;overflow: hidden;padding: 10px 10px;text-align: left;vertical-align: top;border: 2px solid #46d6ac\">&#8211; Fully customizable issuer and signer experience<br \/>\n&#8211; Little or no user training required<br \/>\n&#8211; Advanced workflow customization<br \/>\n&#8211; Increased ROI<br \/>\n&#8211; Multi-channel capabilities<br \/>\n&#8211; Easy to integrate<br \/>\n&#8211; Scalable enterprise-wide solution<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1739181811850{margin-top: -100px !important;}&#8221; el_id=&#8221;cinco&#8221;][vc_column_text css=&#8221;.vc_custom_1730887392844{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #47d7ac !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h2 style=\"margin-top: 0\"><span style=\"color: #000000\"><strong>Creation of a successful digital onboarding plan<\/strong><\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]To implement a successful <em>onboarding<\/em> plan, it is essential to <strong>identify the key elements that will make the process smooth and effective,<\/strong> and to take into consideration that the strategies will have to be tailored specifically to the industry and employee. Let&#8217;s take a closer look.[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1739181814938{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1730887467628{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f2f2f2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px\"><strong>Key elements of an efficient digital onboarding plan<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]An <strong>efficient onboarding plan<\/strong> should include:<\/p>\n<ul>\n<li>Automation of repetitive tasks.<\/li>\n<li>Customization of welcome and training content.<\/li>\n<li>Electronic signature integration.<\/li>\n<li>Constant monitoring and evaluation of the process.<\/li>\n<li>Digital communication tools to solve doubts and accompany the employee.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1739181817482{margin-top: -100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1730887584036{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f2f2f2 !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h3 style=\"margin-top: 0px\"><strong>Methodologies for adapting a plan to different industries and types of employees<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]Companies in all industries have already benefited from this new technology and its legislative framework. However, in order to adapt a digital <em>onboarding<\/em> plan to different industries and types of employees, it is essential to take into account the specific needs of each sector. <\/p>\n<p>For example, in <strong>digital<em>onboarding<\/em> in banking<\/strong> or insurance (regulated industries), it is key to <strong>integrate identity verification processes, such as KYC, to comply with legal regulations.<\/strong> Meanwhile, in more creative or technological sectors, a flexible approach that encourages interaction and the use of collaborative tools will be more effective.<\/p>\n<p>In addition, adjusting the <em>onboarding<\/em> content <strong>according to the employee&#8217;s level of experience, from junior to senior,<\/strong> guarantees a personalized and effective experience, optimizing integration regardless of area or industry.<\/p>\n<p>Learn more about <a href=\"https:\/\/mailcommsgroup.com\/en\/blog\/know-your-customer-kyc-never-was-more-necessary-and-beneficial\/\">what KYC is<\/a> and how it can offer security, compliance and efficiency to your company.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-29604 pd-t-10\" title=\"digital-onboarding\" src=\"https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2020\/11\/digital-onboarding.webp\" alt=\"Digital onboarding\" width=\"892\" height=\"418\" srcset=\"https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2020\/11\/digital-onboarding.webp 892w, https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2020\/11\/digital-onboarding-300x141.webp 300w, https:\/\/mailcommsgroup.com\/wp-content\/uploads\/2020\/11\/digital-onboarding-768x360.webp 768w\" sizes=\"auto, (max-width: 892px) 100vw, 892px\" \/>[\/vc_column_text][vc_empty_space height=&#8221;120px&#8221; css=&#8221;.vc_custom_1739181823434{margin-top: -100px !important;}&#8221; el_id=&#8221;seis&#8221;][vc_column_text css=&#8221;.vc_custom_1730887892955{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #47d7ac !important;}&#8221; dp_animation=&#8221;&#8221;]<\/p>\n<h2 style=\"margin-top: 0\"><span style=\"color: #000000\"><strong>Digital Onboarding: what advantages does it offer over traditional onboarding?<\/strong><\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; dp_animation=&#8221;&#8221;]<em>Digital onboarding<\/em> offers <strong>multiple advantages over the traditional process.<\/strong> Among them are:<\/p>\n<ul>\n<li>Reducing the time required to complete the process (transitioning to a purely digital <em>onboarding<\/em> process can reduce a traditionally lengthy experience over days or weeks to mere minutes).<\/li>\n<li>Elimination of paper documents.<\/li>\n<li>Increased automation, standardization and process optimization.<\/li>\n<li>Ease of access from anywhere.<\/li>\n<li>Improved employee experience.<\/li>\n<li>Increased retention rates of talent or users.<\/li>\n<li>In the case of customer relationships, it facilitates the implementation of more effective <a href=\"https:\/\/mailcommsgroup.com\/en\/blog\/what-is-direct-marketing\/\">direct marketing strategies<\/a>.<\/li>\n<\/ul>\n<p>During a <em>OneSpan<\/em> webinar, the audience (79% insurance industry professionals) was asked, &#8220;How are you currently managing new customer <em>onboarding<\/em>?&#8221;<\/p>\n<p>The results indicated that nearly 85% have already adopted partial automation strategies or fully digital<em> onboarding<\/em> practices. This is a great trend to watch and we expect it to continue in the coming years. <\/p>\n<p>If your company is looking for solutions to optimize digital <em>onboarding<\/em>, <strong>MailComms Group offers a complete e-recruitment platform<\/strong> that includes, not only digital signatures, but also <strong><a href=\"https:\/\/mailcommsgroup.com\/en\/certified-digital-identification\/\">certified electronic identification systems<\/a><\/strong> <strong>to simplify the entire onboarding process for new employees. <\/strong> <\/p>\n<p>This solution streamlines digital <em>onboarding<\/em>, while ensuring security and regulatory compliance.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>OneSpan, MailTecK &amp; Customer Comms&#8217; e-signature provider, regularly hosts webcasts on topics such as e-signatures, digital identity verification and best practices in digital security. 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