{"id":21879,"date":"2021-02-18T19:59:25","date_gmt":"2021-02-18T18:59:25","guid":{"rendered":"https:\/\/mailcommsgroup.com\/blog\/mailteck-customer-comms-increases-its-bet-on-legal-communications-in-2021\/"},"modified":"2025-11-27T13:11:44","modified_gmt":"2025-11-27T12:11:44","slug":"mailteck-customer-comms-increases-its-bet-on-legal-communications-in-2021","status":"publish","type":"post","link":"https:\/\/mailcommsgroup.com\/en\/blog\/mailteck-customer-comms-increases-its-bet-on-legal-communications-in-2021\/","title":{"rendered":"MailTecK & Customer Comms increases its focus on legal communications in 2021"},"content":{"rendered":"

[vc_row type=”grid”][vc_column dp_animation=””][vc_single_image image=”6054″ img_size=”full”][vc_column_text css=”” dp_animation=””]<\/p>\n

Basis of digital transformation<\/h2>\n

For the group, legal communications (certified<\/a>, GDPR<\/a> and electronic signature<\/a>), one of the foundations of the digital transformation<\/a> of <\/b>companies’ interactions with their customers, are the “spearhead” of its business development strategy in the medium and long term.<\/p>\n

“From the beginning, the need for the points of contact between company and client to be legally binding was present, but the pandemic, with its restrictions on movement, has turned the legal evidentiary value of remote communications and transactions<\/b> into an indispensable point.<\/a> The pandemic will end, but the new reality has no turning back. And here, purchases, contracts, renewals, claims and service terminations communicated and signed remotely are key,” explains David Gri\u00f1\u00e1n, the group’s commercial director.<\/p><\/blockquote>\n

MailTecK & Customer Comms is strengthening its commitment to legal communications<\/a>.<\/b> This is undertaken from three areas of the company: technology, sales and marketing<\/b>.<\/h3>\n

Proprietary technology: CertySign<\/h2>\n
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On the technological side, CertySign<\/a> is the flagship<\/b> created by the group to meet the needs related to legal notices and electronic signatures. It is a robust platform that can be quickly implemented and easily integrated into the ERP, CRM, document management systems… of each company. The tool allows, from a single point, to create and launch certified communications and signature processes and to analyze customer behavior, with total traceability and flexibility, since it offers the possibility of making modifications in real time if the response data so require. All of this with total reliability and legal probative value.<\/p>\n

CertySign is combined with tools such as PostaMail<\/a> <\/b>for certified postal communications, the most notorious example of which is the postal bureaufax, and with Onespan <\/b>‘s electronic signature when the scope of its use is international, <\/b>covering all the communications and legal transaction needs of any company in both physical and digital channels.<\/p>\n

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Get to know our online postal burofax system and send burofaxes to your customers quickly and securely. Our clients send thousands of bureaufaxes a day.<\/strong><\/span><\/h4>\n\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t
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\r\n\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t\r\n\t\t\t\t\tMore about Burofax online<\/a>\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\r\n\t<\/div>\r\n\t\r\n<\/div>\n

Qualified provider of electronic delivery services.<\/h2>\n

“The efficiency<\/b> offered by the integration of different tools in a single multichannel personalized communication process translates not only into the optimization of the process itself but also into considerable cost savings<\/b> for our customers,” Gri\u00f1\u00e1n emphasizes.<\/p><\/blockquote>\n

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“Our value proposition wants to go beyond the material: we want to become a partner that offers its customers the peace of mind of being a qualified provider in the electronic delivery service<\/b>, which allows us not only to offer a strong guarantee of delivery but also the storage and custody of valid evidence as proof against any legal problem that may arise, always from the most scrupulous compliance with eIDAS regulations<\/a><\/b>,” he adds.<\/p><\/blockquote>\n

The development of MailTecK & Customer Comms’ legal communications strategy for 2021 involves becoming drivers of the digital transformation of companies <\/b>using our certified communications solutions(such as online bureaufax<\/a>) and electronic signature as levers.<\/p>\n

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Interested in sending burofax online?<\/strong>
\nAt MailComms Group we are experts (more than 12 years) in integrating and sending online burofaxes.<\/span><\/h4>\n\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t
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Contact a specialist now<\/div>\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\r\n\t<\/div>\r\n\t\r\n<\/div>\n<\/div>\n<\/div>\n

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[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

2021 is the year of legal communications for MailTecK & Customer Comms. This has always been one of the group’s strategic lines, but during the year that has just begun, the focus will be intensified with special involvement of the product development department with the CertySign platform, reinforced by the incorporation of professionals in the areas of Product Marketing and Sales.<\/p>\n","protected":false},"author":1,"featured_media":6054,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[480,481],"class_list":["post-21879","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication-solutions-with-legal-value","category-omnichannel-communication-solutions"],"acf":[],"yoast_head":"\nMailComms Group bets on legal communications in 2021<\/title>\n<meta name=\"description\" content=\"Legal communications has always been one of our strategic lines, but it will be intensified in 2021.\" \/>\n<meta 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