{"id":21650,"date":"2021-06-24T15:27:06","date_gmt":"2021-06-24T13:27:06","guid":{"rendered":"https:\/\/mailcommsgroup.com\/blog\/the-electronic-signature-and-informed-consent-natural-allies-in-healthcare\/"},"modified":"2025-11-27T12:49:32","modified_gmt":"2025-11-27T11:49:32","slug":"the-electronic-signature-and-informed-consent-natural-allies-in-healthcare","status":"publish","type":"post","link":"https:\/\/mailcommsgroup.com\/en\/blog\/the-electronic-signature-and-informed-consent-natural-allies-in-healthcare\/","title":{"rendered":"Electronic signature and informed consent, natural allies in the healthcare sector"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_single_image image=&#8221;7699&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1764244157638{margin-bottom: 30px !important;}&#8221;]<\/p>\n<p class=\"Standard\">Law 41\/2002 of November 14, 2002 brought with it an important reinforcement of the right to patient autonomy. This right is especially reflected in the figure of informed consent, which summarizes the process by which the physician informs the patient about the treatment indicated for his ailment, and does so in writing in cases such as:<\/p>\n<ul>\n<li>Surgeries<\/li>\n<li>Treatments with a certain level of risk<\/li>\n<li>Invasive diagnostic tests.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p class=\"Standard\">The patient has to accept the treatment and sign the document to go ahead. It must do so, according to the regulation, on a voluntary and informed basis and it must be explicitly stated that it has included the medical benefit. The professionals involved must also sign the document, a copy of which will be given to the patient or his or her legal representative in the cases provided for. It may happen, as the regulations anticipate, that the patient does not want to be informed. This must also be stated in the final document.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"Standard\">As you can see, this is a process with a <strong>complex management in which very sensitive information is handled<\/strong>, which requires maximum risk minimization. And since the publication of the law until today, what has happened, fundamentally, is that there are or we have created some<strong> tools that greatly facilitate its treatment and custody<\/strong>, with all the nuances that they contain and the security required by the <a href=\"https:\/\/mailcommsgroup.com\/en\/blog\/want-to-know-more-about-the-new-rgpd-download-our-information-guide\/\"><strong>General Data Protection Regulation<\/strong><\/a> (and we are talking about very sensitive data in this case).<\/p>\n<p>&nbsp;<\/p>\n<p class=\"Standard\">At Customer Comms we offer you a fully digital <strong>360\u00ba ecosystem of solutions<\/strong> for the treatment of these written informed consents, with our experience in digital transformation and our specialization in data protection as starting points.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"Standard\">Thanks to our platform <a href=\"https:\/\/mailcommsgroup.com\/en\/technology-platforms\/certysign\/\" target=\"_blank\" rel=\"noopener\"> <strong>CertySign<\/strong> <\/a>platform, we implement an <strong>advanced electronic signature<\/strong> solution that scrupulously complies with all legal requirements and ensures validity in the event of a possible lawsuit. In addition, their role is also essential in simplifying the process, going from paper to digital and gaining efficiency, cost and management savings and offering an improved customer experience.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"Standard\">And of course, our service also includes the <strong>digital custody of the document<\/strong> and all the proofs and time stamps necessary to certify its validity. This storage is carried out for at least five years.<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_cta h2=&#8221;If you want us to help you manage the process of obtaining informed consent through electronic signature and tell us your needs and we will contact you.&#8221; shape=&#8221;square&#8221; style=&#8221;custom&#8221; custom_background=&#8221;#ffffff&#8221;]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f22879-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"22879\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/posts\/21650#wpcf7-f22879-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"22879\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f22879-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"col1-2 pd-10\">\n\t<p>Name*<span class=\"wpcf7-form-control-wrap\" data-name=\"Nombre\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Nombre\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"col1-2 pd-10\">\n\t<p>Last Name*<span class=\"wpcf7-form-control-wrap\" data-name=\"Apellidos\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Apellidos\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"col1-2 pd-10\">\n\t<p>Company email*<span class=\"wpcf7-form-control-wrap\" data-name=\"Email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"Email\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"col1-2 pd-10\">\n\t<p>Phone*<span class=\"wpcf7-form-control-wrap\" data-name=\"Telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"Telefono\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"col1-1 pd-10\">\n\t<p><label class=\"checkbox-label\"><span>I agree to the processing of my personal data to receive commercial information in accordance with our <a class=\"post entry-content\" href=\"https:\/\/mailcommsgroup.com\/en\/privacy-policy\/\" target=\"_blank\"><strong>privacy policy.<\/strong><\/a><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"conditions\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"conditions[]\" value=\"1\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/span><\/span><\/span><\/label>\n\t<\/p>\n<\/div>\n<div class=\"col1-1 pd-10 submit-col\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"url\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text displaynone\" aria-invalid=\"false\" value=\"customercomms.com\" type=\"text\" name=\"url\" \/><\/span>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_cta][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>The management of informed consent in the healthcare sector, as well as other documents and processes, has two important allies in electronic signatures and digital transformation. The benefits are numerous, but can be grouped into simplicity of management, efficiency and cost savings, security and improved user experience. We develop it for you here.  <\/p>\n","protected":false},"author":1,"featured_media":7699,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[480],"class_list":["post-21650","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication-solutions-with-legal-value"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Electronic signature and informed consent in the health sector<\/title>\n<meta name=\"description\" content=\"The management of informed consent in the healthcare sector has two important allies in electronic signatures and digital transformation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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